Course Outline
- WHAT IS BUSINESS ANALYSIS?
- Describe the business change lifecycle.
- List the key principles of business analysis.
- Describe the variants of the business analyst role.
- THE COMPETENCIES OF A BUSINESS ANALYST
- Explain the concept of the T-shaped Professional.
- Identify the three areas of business analysis competency.
- THE STRATEGIC CONTEXT FOR BUSINESS ANALYSIS
- Describe business analysis and the strategic context.
- Define the factors assessed using PESTLE to analyse an external environment
- Idenitfy the elements of the VMOST technique used to analyse an internal environment.
- Describe the following elements of performance measurement.
- Describe the structure of a SWOT analysis.
- Describe the following techniques used in strategy execution.
- THE BUSINESS ANALYSIS SERVICE FRAMEWORK
- Identify the activities in the Business Analysis Service Framework (BASF).
- INVESTIGATING THE BUSINESS SITUATION
- Define workshops.
- Define observation.
- Define interviews.
- Define scenarios.
- Define prototyping.
- Define user role analysis.
- Define quantitative approaches.
- Describe two diagrammatic techniques used to record a business situation.
- ANALYSING AND MANAGING STAKEHOLDERS
- Identify stakeholder categories using the stakeholder wheel.
- Describe the use of the Power/Interest grid technique to analyse stakeholders.
- Describe stakeholder responsibilities using a RACI chart.
- IMRPOVING BUSINESS SERVICES AND PROCESSES
- Explain the business process hierarchy.
- List the following techniques used to model the enterprise level processes.
- Describe the following aspects of the event-response level.
- Describe the following aspects of the actor-task level.
- Describe the following aspects of the as-is process model.
- Identify generic approaches to improving business processes.
- Define the purpose of customer journey maps.
- DEFINING THE SOLUTION
- Describe the gap analysis process.
- Explain the use of POPIT™ in gap analysis.
- Describe the process for developing options.
- Describe the purpose of design thinking.
- MAKING THE BUSINESS CASE
- Describe the lifecycle for a business case in business case development.
- Identify the areas of feasibility assessment.
- Define the structure and contents of a business case.
- List the key features relevant to the production of a business case within an Agile environment.
- Identify the elements of a CARDI log.
- Explain the purpose of the following investment appraisal techniques.
- ESTABLISHING THE REQUIREMENTS
- Explain the requirements engineering (RE) framework.
- Identify the following actors in requirements engineering
- Identify the types of requirement.
- Describe the hierarchy of requirements.
- Describe the requirements elicitation techniques.
- Explain the following elements of requirements analysis.
- DOCUMENTING AND MODELLING REQUIREMENTS.
- Identify the following documentation styles.
- List the elements of a requirements catalogue.
- Describe the format of user stories.
- Describe the elements of the use case diagram used to model functional requirements.
- Describe the elements of a class model used to model data.
- Describe the product backlog in modelling and documentation in an Agile environment.
- Define the structure of the business requirements document.
- VALIDATING AND MANAGING REQUIREMENTS
- Describe the following types of requirements validation.
- Describe the following aspects of requirements management.
- DELIVERING THE REQUIREMENTS
- Describe the following types of delivery lifecycle.
- Explain advantages and disadvantages of the lifecycles.
- DELIVERING THE BUSINESS SOLUTION
- Explain the role of the business analyst in the business change lifecycle.
- Describe the role of the business analyst during the design, development and test stages.
- Describe the following approaches used in the implementation stage.
- Describe how the benefits plan is used in the realisation stage.
Requirements
- There are no entry requirements for this certification
Testimonials (5)
Practical exercises. Q&A session at the end regarding how this can be applied in our organization.
Franciszek - Bank Millennium S.A.
Course - Business Analysis, BABOK V3.0 and IIBA Certification Preparation
trainer's knowledge and ease to discuss - awesome flow
Piotr Stanik - GP Strategies Poland sp. z o.o.
Course - Fintech: A Practical Introduction for Managers
I like the simple but informative example codes.
Yue Wang - DBS Bank Ltd
Course - Design Patterns
Focusing on applying the course on my real work.
shahla - ECRA
Course - Introduction to Business Analysis: Defining Successful Projects
I gained a good overview of the process editors, business rules and BPMS tools landscape. I highly recommend the practical BPMN for Business Analysts course, even for experienced analysts, with its excellent process scenarios and modeling practice it will position you a cut above the rest!.