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Course Outline

Defining Business Analysis

Understanding the business analysis discipline

  • Key roles and responsibilities
  • Differentiating business analysis from other related fields

Introduction to the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Collecting business needs at the organizational or departmental level

  • Conducting needs analysis
  • Selecting the most appropriate elicitation methods
  • Gathering enterprise-level context using strategic, tactical, and operational tools

Identifying the nine core elicitation techniques

  • Validating the necessary steps for information gathering
  • Documenting and confirming elicitation outcomes

Conducting Enterprise Analysis

Examining the business landscape

  • Classifying and prioritizing business needs and issues using affinity diagrams
  • Evaluating business capabilities and identifying gaps

Uncovering problems and discovering opportunities

  • Revealing root causes of issues
  • Identifying avenues for growth
  • Defining elements of the initial solution scope
  • Creating action-oriented business initiatives to address needs and opportunities

Evaluating the feasibility of options

  • 2x2 analysis grid
  • Prioritization matrices
  • Forecasting project benefits and costs

Documenting essential project parameters

  • Formulating SMART project objectives
  • Defining critical project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Recording assumptions, ground rules, and templates
  • Creating a requirements development plan to guide and manage the process
  • Developing the communication plan

Conducting stakeholder analysis

  • Identifying key stakeholders
  • Evaluating the impact stakeholders have on projects

Establishing a change management process

  • Establishing a baseline for your plan
  • Adhering to the defined change management process
  • Overseeing the change control process

Managing and Communicating Requirements

Analyzing requirements

  • Verifying, prioritizing, and organizing requirements
  • Defining the requirements document
  • Identifying key relationships using traceability

Implementing the communication plan

  • Addressing common pitfalls often encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder consensus and conflict resolution

Assessing and Validating Solutions

Allocating requirements

  • Maximizing business value
  • Evaluating dependencies between individual requirements

Assessing organizational readiness

  • Identifying gaps in organizational capability
  • Defining business and technical organizational impacts

Building Business Analysis Competencies

  • Moving beyond the technical mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is designed for individuals seeking a comprehensive understanding of the primary tasks and techniques in business analysis, as well as for those required to evaluate business options and outcomes effectively.

 21 Hours

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