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 Duration 14 hours

Course Outline

Learning objectives

  • Comprehend the components and functioning of a Quality Management System and its key processes
  • Recognize the relationship between ISO 9001 and other standards and regulatory frameworks
  • Grasp the approaches, methods, and techniques employed for the implementation and administration of a QMS

Educational approach

  • Lectures are supplemented with practical questions and illustrative examples
  • Practical exercises feature examples and facilitated discussions
  • Practice tests mirror the format of the Certification Exam
  • Day 1: Introduction to quality concepts, QMS, and ISO 9001 clauses 4–6
  • Day 2: ISO 9001 clauses 7–10 and the certification exam

The examination fully adheres to the standards of the PECB Examination and Certificate Programme. It assesses the following competency domains:

Domain 1: Core concepts and principles of quality management and QMS based on ISO 9001

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 to 10

Requirements

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