Microsoft 365: Building Advanced Knowledge Management Systems Training Course

About This Course

This three-day instructor-led course is designed for individuals aiming to transition into a database professional role or whose current job responsibilities are expanding to include database components. The course covers fundamental database concepts, including various database types, languages, and design principles.

Audience Profile

The primary audience for this course consists of individuals who are moving into a database role or whose roles have expanded to include database technologies.

At Course Completion

After completing this course, students will be able to:
• Describe key database concepts in the context of SQL Server 2016
• Describe database languages used in SQL Server 2016
• Describe data modelling techniques
• Describe normalization and denormalization techniques
• Describe relationship types and effects in database design
• Describe the effects of database design on performance
• Describe commonly used database objects

About This Course

This five-day course will equip you with the necessary knowledge and skills to plan and administer a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint environment. This course also provides guidelines, best practices, and considerations that help you optimize your SharePoint deployment.

This is the first in a sequence of two courses for IT professionals and is aligned with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is targeted at experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations either in a data centre or in the cloud.

Students typically have more than one year of hands-on experience* with planning and maintaining SharePoint and two years’ experience with other core technologies on which SharePoint depends, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional who plans, implements, and maintains a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience, with SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space that includes document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

Notion serves as a versatile workspace that facilitates integrations and automation, linking pages, databases, and external applications to streamline workflows and data processes.

This instructor-led, live training (available online or onsite) is designed for advanced automation specialists seeking to integrate Notion with other applications and construct robust automated workflows.

Upon completing this training, participants will be able to:

• Design end-to-end integration workflows that connect Notion databases with external systems and services.
• Implement automation using Zapier, native Notion integrations, webhooks, and the Notion API.
• Build resilient workflows featuring error handling, retries, and data validation.
• Establish governance, access controls, and monitoring for production automations.

Course Format

• Interactive lecture and discussion.
• Hands-on labs focusing on building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise app scenarios, or workspace reviews can be provided upon request.

Notion serves as a versatile workspace platform, enabling users to build relational databases, various views, and dashboards to effectively monitor projects, objectives, and analytics.

This instructor-led live training (available online or onsite) is designed for intermediate-level professionals who want to create and manage custom dashboards and relational databases in Notion without the need for coding.

Upon completing this training, participants will be able to:

• Design relational databases and link records to model real-world workflows.
• Create interactive dashboards using multiple views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Implement best practices for access, templates, and maintainable database structures.

Format of the Course

• Interactive lecture and live demonstrations.
• Hands-on exercises building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Course Customization Options

• Custom examples, industry-specific templates, or workspace reviews are available on request.

Notion is a flexible workspace platform that empowers users to construct structured personal wikis, manage enduring knowledge repositories, and organise information effectively.

This instructor-led, live training (available online or onsite) targets beginner to intermediate participants who wish to design organised, searchable, and scalable personal knowledge bases within Notion.

By the end of this training, participants will be able to:

• Create structured, interlinked pages and databases for long-term knowledge storage.
• Design templates, properties, and relations that support efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Develop personal dashboards for research, reading logs, projects, and idea tracking.

Course Format

• Interactive lecture and discussion.
• Practical exercises in building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customisation Options

• Bespoke templates or personalised knowledge architecture reviews are available on request.

This instructor-led, live training in Botswana (online or onsite) targets advanced-level professionals seeking to develop expertise in designing and managing complex knowledge management systems within Notion.

Upon completion of this training, participants will be capable of:

• Constructing advanced databases and relational structures.
• Designing dynamic dashboards for real-time data visualization.
• Implementing tailored knowledge management workflows.
• Developing interconnected content ecosystems.
• Maintaining and optimizing large-scale knowledge systems.

Notion serves as a versatile workspace platform, enabling the construction of content calendars, the oversight of writing processes, the coordination of distribution tasks, and the organization of digital resources.

This guided, live training session (available online or in-person) is designed for mid-level content specialists looking to plan, monitor, and manage digital distribution workflows through Notion.

After finishing this training, learners will be capable of:

• Developing structured content calendars featuring multiple perspectives, filters, and tracking attributes.
• Establishing connected databases to oversee briefs, drafts, approvals, and distribution phases.
• Simplifying writing and evaluation processes by utilizing templates, comments, and linked databases.
• Arranging digital resources and ensuring consistent distribution pipelines across teams.

Course Delivery Format

• Interactive lectures and group discussions.
• Practical exercises focused on content planning databases.
• Live-lab practice for constructing distribution pipelines in Notion.

Customization Options

• Industry-specific distribution templates and workflow assessments can be arranged upon request.

Notion serves as a versatile workspace that empowers educators to manage classes, organize notes, track assignments, and coordinate group projects within a centralized and collaborative environment.

This instructor-led live training (available online or onsite) is designed for education professionals at the beginner level who wish to organize academic resources and streamline class and project management workflows using Notion.

Upon completion of this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Track assignments, progress, and grading workflows effectively.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in Botswana (online or onsite) is designed for beginner-level professionals who wish to learn the fundamental features of Notion for team productivity and organisation.

By the end of this training, participants will be able to:

• Understand Notion’s workspace structure and navigation.
• Create and organise team tasks, notes, and documents.
• Utilise templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimise workflow in Notion.

This instructor-led, live training in Botswana (online or onsite) targets intermediate-level professionals seeking to develop practical skills in using Notion’s collaboration and project management features. The aim is to boost team productivity, simplify communication, and efficiently manage shared tasks and resources.

Upon completion of this training, participants will be able to:

• Establish team workspaces for effective collaborative project management.
• Develop project boards, task lists, and shared documentation.
• Utilize Notion databases to monitor progress and manage resources.
• Apply templates for efficient project planning and reporting.
• Engage in real-time collaboration through shared pages and communication tools.

This instructor-led, live training in Botswana (online or onsite) is aimed at advanced-level professionals who wish to leverage Tana’s AI capabilities and automation to supercharge workflows and optimize team collaboration.

By the end of this training, participants will be able to:

• Utilize Tana’s AI-powered features for workflow automation.
• Set up and customize advanced automations within Tana.
• Integrate AI-driven knowledge management into team collaboration.
• Optimize data retrieval, task execution, and decision-making with AI tools.

This instructor-led, live training in Botswana (online or onsite) targets intermediate-level professionals who want to utilise Tana for team collaboration, knowledge sharing, and workflow automation.

Upon completing this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Utilise nodes and supertags for efficient team knowledge management.
• Simplify project and task management using Tana’s automation capabilities.
• Improve team collaboration through shared documentation and workflows.
• Connect Tana with other business tools for seamless productivity.

This guided, live training in Botswana (online or in-person) is designed for beginner-level professionals who wish to learn the fundamentals of Tana for knowledge management and workflow optimization.

By the end of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a robust, node-based knowledge management platform that empowers professionals to structure information, link concepts, and manage intricate research or writing projects with clarity and precision.

This instructor-led live training (available online or onsite) targets intermediate-level professionals looking to organise research materials, streamline writing workflows, and manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Create structured research hubs and writing workspaces.
• Use Supertags, fields, and live searches to organise information effectively.
• Build workflows for research synthesis, drafts, and long-form content.
• Link, reference, and visualise relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customization Options

• Templates and workflows can be customised to support discipline-specific research or editorial processes.

This five-day instructor-led course is primarily tailored for IT professionals who already possess some experience with Windows Server. It is designed for those who will be responsible for managing identity, networking, storage, and compute resources using Windows Server 2019, and who need to understand the scenarios, requirements, and options available and applicable to this version. The course equips IT professionals with the fundamental administration skills required to deploy and support Windows Server 2019 in most organisations.