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Duration 14 hours
Course Outline
Advanced Concepts in Microsoft 365 Knowledge Management
- Core principles of structured knowledge management
- Architecting scalable systems with SharePoint and Teams
- Utilizing metadata, version control, and document libraries
Constructing and Connecting SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Defining site hierarchies and establishing cross-site navigation
Developing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data sources to Power BI
- Creating real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports to drive data-based insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Integrating Teams notifications and adaptive cards
- Creating multi-step flows for effective document lifecycle management
Establishing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Synchronizing SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permissions
Sustaining and Refining Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata
- Enhancing system performance while minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing fundamental design principles for knowledge systems
- Maintaining consistency and discoverability across all content
- Boosting adoption and engagement through superior user experience design
Requirements
- Demonstrated proficiency with core Microsoft 365 applications, including SharePoint, Teams, and OneNote
- Practical experience in knowledge management strategies or content architecture
Target Audience
- Knowledge managers responsible for structuring comprehensive information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT professionals overseeing organizational knowledge assets within the Microsoft 365 platform
Testimonials (1)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
