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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable architectures using SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Constructing and Connecting SharePoint Knowledge Repositories
- Developing linked SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Establishing site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Synchronizing SharePoint and Microsoft Lists data with Power BI
- Building real-time dashboards to monitor knowledge assets
- Defining KPIs and visual reports to drive data-based insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publication cycles
- Incorporating Teams notifications and adaptive cards
- Creating multi-step flows for managing document lifecycles
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Connecting SharePoint pages, Lists, and Planner boards
- Establishing clear governance structures, roles, and permissions
Sustaining and Refining Knowledge Systems
- Enforcing data retention, archiving, and compliance protocols
- Conducting periodic audits and metadata refinements
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management in Microsoft 365
- Revisiting fundamental knowledge system design principles
- Safeguarding consistency and discoverability across all content
- Promoting adoption and engagement through intuitive user experience design
Requirements
- Strong proficiency with Microsoft 365 applications, including SharePoint, Teams, and OneNote
- Practical experience in knowledge management or content strategy
Target Audience
- Knowledge managers tasked with building organized information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT specialists responsible for managing organizational knowledge within Microsoft 365
14 Hours
Testimonials (1)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
