Course Outline

Introduction & Foundation

  • Welcome, Icebreaker, and Agenda Overview
  • How Communication Can Make or Break a Company
  • What is Emotional Intelligence?

Core Communication Skills

  • Interactive Workshop: Identifying Areas for Improvement
  • Approaches to Improving Communication
  • Staying Objective (Not Taking Things Personally)
  • The Art of Articulation: Saying What You Really Mean to Say
  • The Role of Emotions and the Importance of Empathy

Public Speaking Part 1: Conquering Fear & Building Structure

  • Fear of Public Speaking:Understanding the Root Causes of Anxiety
  • Group Discussion & Sharing
  • Techniques to Manage Nerves and Build Confidence
  • Presentation Skills:Structuring a Compelling Presentation (Opening, Body, Close)

Public Speaking Part 2: Delivery & Engagement

  • Presentation Skills (continued):
    • Engaging Your Audience (Storytelling, Interaction)
    • Mastering Delivery (Body Language, Vocal Variety)
    • Handling Q&A Sessions with Poise
      Activity: Short, impromptu speaking practice in small groups.

Emotional Intelligence in Practice

  • Deep Dive: What is Emotional Intelligence?
  • Measuring Emotional Intelligence (Self-Assessment)
  • Understanding and Leveraging Emotions to Relate Better
  • Identifying Personality Types Within Your Team/Audience
  • Tools and Techniques for Cultivating Emotional Intelligence

Summary & Conclusion

  • Recap of Key Learnings
  • Personal Action Planning
  • Final Q&A and Closing Remarks

Requirements

Audience

  • Anyone who want to improve their communication skills
 7 Hours

Testimonials (5)

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