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Course Outline
Lesson 1: Fundamentals of Six Sigma
Describe Six Sigma
Identify Organizational Drivers and Metrics
Describe Project Selection and Organizational Goals
Describe Lean
Lesson 2: Identifying Six Sigma Methodologies
Describe the DMAIC Methodology
Describe the DFSS Methodology
Describe QFD
Describe DFMEA and PFMEA
Lesson 3: Conducting the Six Sigma Define Phase: Introduction
Describe the Define Phase
Describe Process Elements
Identify Stakeholders and Process Owners
Identify Customers
Gather Customer Data
Analyze Customer Data
Translate Customer Requirements
Identify Six Sigma Projects
Lesson 4: Conducting the Six Sigma Define Phase: Fundamentals of Project Management
Draft a Project Charter
Develop the Project Scope
Identify Project Metrics
Identify Project Planning Tools
Describe Project Documentation
Describe Project Risk Analysis
Describe Project Closure
Lesson 5: Conducting the Six Sigma Define Phase: Management and Planning Tools
Create an Interrelationship Digraph
Create a Tree Diagram
Create a Prioritization Matrix
Describe a Matrix Diagram
Draft a PDPC
Create an Activity Network Diagram
Lesson 6: Conducting the Six Sigma Define Phase: Key Metrics of Projects
Track Process Performance
Perform FMEA
Lesson 7: Conducting the Six Sigma Define Phase: Team Dynamics
Describe Six Sigma Team Stages and Dynamics
Describe Six Sigma Teams and Roles
Identify Team Tools
Identify Effective Communication Techniques
Lesson 8: Conducting the Six Sigma Measure Phase: Introduction
Describe the Measure Phase
Draft a SIPOC
Create a Process Map
Describe Additional Process Documentation Tools
Create a Fishbone Diagram
Create a Cause-and-Effect Matrix
Lesson 9: Conducting the Six Sigma Measure Phase: Probability and Statistics
Describe Basic Probability Concepts
Identify Valid Statistical Conclusions
Describe the Central Limit Theorem
Lesson 10: Conducting the Six Sigma Measure Phase: The Data Collection Plan
Identify Data Types
Identify Data Collection Methods
Identify Sampling Types
Lesson 11: Conducting the Six Sigma Measure Phase: Descriptive Measures
Introduction to Statistical Tools
Compute Descriptive Statistical Measures
Construct Probability Distribution Charts
Describe Other Distributions
Lesson 12: Conducting the Six Sigma Measure Phase: Graphical Methods
Create a Run Chart
Create a Box-and-Whisker Plot
Create a Stem-and-Leaf Plot
Create a Scatter Plot
Create Pareto Charts
Lesson 13: Conducting the Six Sigma Measure Phase: Measurement System Analysis
Perform Measurement System Analysis
Conduct the Gage R&R Study
Interpret Gage R&R Data
Lesson 14: Conducting the Six Sigma Measure Phase: Process Capability and
Performance
Determine Process and Customer Specification Limits
Conduct a Process Capability Study
Interpret Process Capability
Interpret Sigma Levels
Lesson 15: Conducting the Six Sigma Analyze Phase: Introduction
Describe the Analyze Phase
Perform Multi-Vari Studies
Perform Simple Linear Correlation
Perform Simple Regression
Lesson 16: Conducting the Six Sigma Analyze Phase: Hypothesis Testing
Introduction to Hypothesis Testing
Conduct Hypothesis Tests
Perform t-Tests
Perform Single-Factor ANOVA
Perform Chi-Square Tests
Lesson 17: Conducting the Six Sigma Improve Phase
Describe the Improve Phase
Perform DOE
Interpret Main Effects and Interaction Plots
Generate Ideas for Solutions
Pilot Solutions
Lesson 18: Conducting the Six Sigma Control Phase: Introduction
Describe the Control Phase
Draft a Control Plan
Lesson 19: Conducting the Six Sigma Control Phase: SPC
Describe Control Charts
Create Control Charts
Interpret Control Charts
Implement and Validate Solutions
Six Sigma Project Closure
Lesson 20: Describing the Implementation of Six Sigma
Identify the Essentials of Six Sigma Implementation
Describe Six Sigma for Service Industries
Describe DMAIC Failure Modes
Requirements
Six Sigma - Introduction
35 Hours
