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Duration 14 hours
Course Outline
DAY ONE
- Defining the scope and role of Policies and Procedures
- Understanding the requirements for, and strategic benefits of, well-structured Policies and Procedures
- Tracing the alignment of Policies and Procedures with an Organization’s Core Values
- Determining when a new Policy or Procedure is necessary
- Exploring the relevance of Policies and Procedures to both Internal and External Stakeholders
- Categorizing different types of Policies and Procedures, including Board, Management, and HR guidelines
- Outlining the systematic steps for developing effective Policies and Procedures
- Applying advanced Writing Style Techniques for clarity and engagement
- Selecting appropriate Formats for organizing Policies and Procedures
DAY TWO
- Developing Procedures
- Identifying key reasons for documenting a specific Procedure
- Determining which stakeholders should contribute to the writing process
- Harnessing the advantages of collaborative, team-based Procedure writing
- Utilizing Flow Charts to visualize and structure Policies and Procedures
- Strategies for Testing the effectiveness and usability of Policies and Procedures
- Compiling a comprehensive Policies and Procedures Manual
- Considering Physical Design elements for professional presentation
- Crafting a compelling Introduction Page
- Structuring the Table of Contents for easy navigation
- Drafting the core content of Policies and Procedures
- Including optional sections to add depth and context
- Implementing Policies And Procedures
- Strategies for effectively Notifying Users and stakeholders
- Methods for Achieving consistent Compliance with organizational standards
- Managing the Updates And Changes Process to maintain document integrity
- Comprehensive Policy And Procedure Checklist
- Transferring Your Learning Back To The Workplace for immediate application
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
