ISO 22301 Introduction: Business Continuity Management System (BCMS) Training Course

By attending the PECB CISO training course, you will acquire the essential expertise to oversee and manage information security. This includes ensuring the deployment of robust security measures, identifying and mitigating information security risks, and developing effective security strategies tailored to the organisation’s specific requirements.

This instructor-led, live training in Botswana (online or on-site) is designed for quality assurance beginners, regulatory compliance staff, medical device engineers, and any professionals involved in medical device manufacturing who wish to gain a foundational understanding of ISO 13485. This knowledge will help them implement and maintain a compliant quality management system and ensure regulatory compliance within their organisations.

By the end of this training, participants will be able to:

• Understand the structure, purpose, and requirements of ISO 13485:2016.
• Learn about the quality management principles specific to medical devices.
• Gain insights into key processes and documentation required for compliance.
• Understand the steps to implement and maintain an ISO 13485 quality management system (QMS).

Why should you attend?

This training course is designed to assist participants in understanding the fundamental concepts and principles of a business continuity management system (BCMS) based on ISO 22301. By attending this course, participants will gain insight into the structure and requirements of the standard, including the BCMS policy, top management’s commitment, internal audit, management review, and the continual improvement process.

Upon completing the training course, you may sit for the exam. If you successfully pass it, you can apply for the “PECB Certificate Holder in ISO 22301 Foundation” credential. A PECB Foundation certificate demonstrates that you possess knowledge of the fundamental concepts, principles, methodologies, requirements, framework, and management approach used in business continuity.

Who should attend?

• Individuals involved in business continuity
• Individuals seeking to gain knowledge about the main processes of business continuity management systems (BCMS)
• Individuals interested in pursuing a career in business continuity

Learning objectives

• Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks
• Understand the components and operation of a BCMS based on ISO 22301 and its principal processes
• Understand the concepts, approaches, methods, and techniques used for the implementation and management of a BCMS

Educational approach

• Lecture sessions include discussion questions and examples.
• The exercises include multiple-choice quizzes.
• Participants are encouraged to interact, engage in discussion, and complete quizzes.
• Quizzes are similar to the certificate exam.

Why should you attend?

The ISO/IEC 27001 Foundation training equips you with the essential knowledge to implement and manage an Information Security Management System (ISMS) in accordance with the ISO/IEC 27001 standard. Throughout this course, you will gain a comprehensive understanding of the various ISMS components, such as ISMS policies, procedures, performance metrics, management commitment, internal audits, management reviews, and continual improvement processes.

Upon completing this course, you will be eligible to sit for the examination and apply for the “PECB Certified ISO/IEC 27001 Foundation” certification. Earning a PECB Foundation Certificate demonstrates that you have grasped the fundamental methodologies, requirements, framework, and management approaches associated with the standard.

Who should attend?

• Professionals involved in Information Security Management
• Individuals wishing to acquire knowledge about the core processes of Information Security Management Systems (ISMS)
• Those interested in pursuing a career in Information Security Management

Educational approach

• Lecture sessions are reinforced with practical questions and examples
• Practical exercises incorporate examples and group discussions
• Practice tests mirror the format of the actual Certification Exam

Information security threats and attacks are escalating and becoming more sophisticated. The most effective defence against these risks is the proper implementation and management of information security controls and best practices. Furthermore, information security is a critical expectation and requirement for customers, legislators, and other interested parties.

This training course is designed to equip participants with the skills to implement an Information Security Management System (ISMS) in accordance with ISO/IEC 27001. It aims to provide a comprehensive understanding of ISMS best practices and establish a framework for its ongoing management and improvement.

Upon completing the training course, you will be eligible to take the exam. If you successfully pass, you can apply for the “PECB Certified ISO/IEC 27001 Lead Implementer” credential, which demonstrates your ability and practical knowledge to implement an ISMS based on the requirements of ISO/IEC 27001.

Who Can Attend?

• Project managers and consultants involved in and concerned with the implementation of an ISMS
• Expert advisors seeking to master the implementation of an ISMS
• Individuals responsible for ensuring conformity to information security requirements within an organization
• Members of an ISMS implementation team

General information

• Certification fees are included in the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months free of charge

Educational approach

• This training course contains essay-type exercises, multiple-choice quizzes, examples, and best practices used in the implementation of an ISMS.
• The participants are encouraged to communicate with each other and engage in discussions when completing quizzes and exercises.
• The exercises are based on a case study.
• The structure of the quizzes is similar to that of the certification exam.

Learning objectives

This training course will help you:

• Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an ISMS
• Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks
• Understand the operation of an information security management system and its processes based on ISO/IEC 27001
• Learn how to interpret and implement the requirements of ISO/IEC 27001 in the specific context of an organization
• Acquire the necessary knowledge to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an ISMS

ISO 37001:2025 is an international standard for Anti-Bribery Management Systems (ABMS) that provides requirements and guidance for preventing, detecting, and addressing bribery risks across organizations of any size or sector.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to understand and support the implementation or auditing of an anti-bribery management system based on ISO 37001:2025.

By the end of this training, participants will be able to:

• Understand the structure and intent of ISO 37001:2025.
• Apply anti-bribery requirements in real-world organizational contexts.
• Develop and monitor effective internal controls and reporting systems.
• Support an organization’s efforts toward regulatory compliance and ethical integrity.

Format of the Course

• Interactive lecture and discussion.
• Real-world case studies and examples.
• Scenario-based exercises and group work.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

ISO 37301 is an international standard that outlines the requirements for establishing, developing, implementing, evaluating, maintaining, and improving an effective compliance management system (CMS).

This instructor-led live training (available online or onsite) is designed for beginner to intermediate professionals who wish to understand, implement, or audit a compliance management system based on ISO 37301.

By the end of this training, participants will be able to:

• Understand the structure, purpose, and scope of ISO 37301.
• Implement the key elements of a compliance management system (CMS).
• Identify compliance risks and opportunities across the organization.
• Integrate ISO 37301 CMS with existing governance, risk, or ISO systems.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises and real-world case studies.
• Group activities and compliance scenario simulations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

The ISO 9001 Foundation training equips you with the essential knowledge to implement and manage a Quality Management System (QMS) in accordance with ISO 9001 standards. Throughout this course, you will gain a comprehensive understanding of the various components of a QMS, including the QMS policy, procedures, performance metrics, management commitment, internal audits, management reviews, and the principle of continual improvement.

Upon completing this course, you will be eligible to sit for the examination and apply for the “PECB Certified ISO 9001 Foundation” credential. Earning a PECB Foundation Certificate demonstrates that you have mastered the fundamental methodologies, requirements, framework, and management approaches associated with ISO 9001.

Who should attend?

• Professionals actively involved in Quality Management
• Individuals looking to acquire knowledge about the core processes of Quality Management Systems (QMS)
• Individuals interested in pursuing a career in Quality Management

The “PECB Certified ISO 9001 Foundation” examination fully complies with the requirements of the PECB Examination and Certification Programme (ECP). The exam assesses the following competency domains: Domain 1: Fundamental principles and concepts of a Quality Management System (QMS) and Domain 2: Quality Management System (QMS).

After successfully passing the exam, you may apply for the “PECB Certified ISO 9001 Foundation” credential.

General Information

The certification fees are included in the examination price.

Training materials comprising over 200 pages of content and practical examples will be provided.

A participation certificate granting 14 CPD (Continuing Professional Development) credits will be issued.

In the event of an unsuccessful exam attempt, you are entitled to retake the exam free of charge within 12 months.

The ISO 9001 Lead Auditor training empowers you to develop the necessary expertise to conduct Quality Management System (QMS) audits by applying widely recognised audit principles, procedures, and techniques. During this course, you will gain the knowledge and skills required to plan and execute internal and external audits in compliance with ISO 19011 and manage the certification process in accordance with ISO/IEC 17021-1.

Through practical exercises, you will master audit techniques and become competent in managing audit programmes, leading audit teams, communicating with clients, and resolving conflicts.  

Once you have acquired the necessary expertise to perform such audits, you may sit for the exam and apply for a “PECB Certified ISO 9001 Lead Auditor” credential. Holding a PECB Lead Auditor Certificate demonstrates that you possess the capabilities and competencies to audit organisations based on best practices. 

Who should attend?

• Auditors seeking to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants seeking to master a Quality Management System audit process
• Individuals responsible for maintaining conformance with QMS requirements
• Technical experts seeking to prepare for a Quality Management System audit
• Expert advisors in Quality Management

General information

• Certification fees are included in the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of exam failure, you may retake the exam within 12 months free of charge

The ISO 9001 Lead Implementer training empowers you to acquire the essential expertise required to assist an organisation in establishing, implementing, managing, and maintaining a Quality Management System (QMS) aligned with ISO 9001. Throughout this course, you will gain a comprehensive understanding of Quality Management System best practices, thereby enhancing the organisation’s customer satisfaction, overall performance, and effectiveness.

Upon mastering the key concepts of Quality Management Systems, you may sit for the examination and apply for the “PECB Certified ISO 9001 Lead Implementer” credential. Holding a PECB Lead Implementer Certificate demonstrates your practical knowledge and professional capability to successfully implement ISO 9001 within an organisation.

Who should attend?

• Managers or consultants involved in Quality Management
• Expert advisors seeking to master the implementation of a Quality Management System
• Individuals responsible for maintaining conformance with QMS requirements
• QMS team members

General information

• Certification fees are included in the exam price
• Training material comprising over 450 pages of information and practical examples will be provided
• A participation certificate granting 31 CPD (Continuing Professional Development) credits will be issued
• If you do not pass the exam, you may retake it free of charge within 12 months

Delivered by an instructor through live training Botswana (available online or in-person), this course is designed for beginner-level IT professionals and service management practitioners who wish to understand the core principles of ISO/IEC 20000, learn how to implement a Service Management System (SMS), and prepare for the ISO/IEC 20000 Foundation certification exam.

By the end of this training, participants will be able to:

• Understand the fundamentals of ISO/IEC 20000.
• Gain knowledge of the requirements for a service management system (SMS).
• Learn how to plan, implement, and maintain an SMS aligned with ISO/IEC 20000 standards.
• Prepare for the ISO/IEC 20000 Foundation certification exam.

This instructor-led, live training in Botswana (online or onsite) is aimed at intermediate-level IT professionals and auditors who wish to gain the skills and knowledge needed to lead and conduct ISO/IEC 20000 audits effectively, ensuring IT service management systems comply with the standard's requirements.

By the end of this training, participants will be able to:

• Understand the principles and requirements of ISO/IEC 20000.
• Develop the skills to conduct an ISO/IEC 20000 audit according to ISO 19011 and ISO/IEC 17021-1.
• Plan, lead, and report on an audit for IT service management systems (ITSMS).
• Gain the confidence to achieve certification as an ISO/IEC 20000 Lead Auditor.

This instructor-led, live training in Botswana (online or onsite) is aimed at senior IT professionals and service managers who wish to gain the expertise needed to lead the implementation and management of an IT Service Management System (SMS) in compliance with the ISO/IEC 20000 standard.

By the end of this training, participants will be able to:

• Understand the principles of IT Service Management (ITSM) based on ISO/IEC 20000.
• Learn how to implement an IT Service Management System (SMS) in compliance with ISO/IEC 20000.
• Acquire knowledge on the best practices for the implementation and management of ITSM processes.
• Prepare for and conduct ISO/IEC 20000 certification audits.
• Gain skills to lead an implementation project for ITSM within an organization.

This programme equips learners with the essential knowledge needed to plan, comprehend, manage, and successfully execute a digitalization and retention/archiving project. It covers critical areas such as security, search methodologies, risk analysis techniques, and the identification of legal, regulatory, contractual, and insurance implications. The curriculum includes a comprehensive set of methodological tools designed to effectively digitize any process and select suitable solutions, without becoming mired in technical minutiae. Furthermore, the course encourages critical thinking regarding the evolving landscape of digital data and the emerging technologies necessary to establish robust data governance.

Upon gaining a thorough understanding of the concepts required for digitalization projects, you will be prepared to sit for the examination and apply for the title of PECB Certified Lead Digitalization and Electronic Archiving Manager. Earning this certification demonstrates that you possess the practical knowledge and professional competence to support and lead a team responsible for executing a digitalization and electronic retention/archiving initiative.

The PECB Certified Data Protection Officer training course empowers you with the essential knowledge, skills, and competence to effectively execute the role of a Data Protection Officer within a GDPR compliance framework.

Why attend this course?

As data protection grows in value, organisations face increasing pressure to safeguard this information. Non-compliance with data protection regulations not only violates the fundamental rights and freedoms of individuals but also exposes organisations to significant risks that can damage their credibility, reputation, and financial standing. This is where your expertise as a Data Protection Officer becomes vital.

This PECB Certified Data Protection Officer training course equips you with the knowledge and skills needed to serve as a Data Protection Officer (DPO), helping organisations meet General Data Protection Regulation (GDPR) requirements.

Through practical exercises, you will master the DPO role, gaining the competence to inform, advise, and monitor GDPR compliance, as well as collaborate with supervisory authorities.

Upon completing the training, you may sit for the exam. If you pass, you can apply for the \"PECB Certified Data Protection Officer\" credential. This internationally recognised certificate demonstrates your professional capability and practical knowledge to advise controllers and processors on fulfilling their GDPR obligations.

Who should attend?

• Managers or consultants aiming to prepare and support organisations in planning, implementing, and maintaining a GDPR-based compliance programme
• DPOs and individuals responsible for maintaining GDPR conformance
• Members of information security, incident management, and business continuity teams
• Technical and compliance professionals preparing for a Data Protection Officer role
• Expert advisors involved in personal data security

Learning objectives

• Understand GDPR concepts and interpret its requirements
• Grasp the content and correlation between GDPR and other regulatory frameworks and applicable standards, such as ISO/IEC 27701 and ISO/IEC 29134
• Acquire the competence to perform the daily tasks and role of a Data Protection Officer within an organisation
• Develop the ability to inform, advise, and monitor GDPR compliance, and cooperate with supervisory authorities