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 Duration 7 hours

Course Outline

Introduction

• The current landscape of digital banking in Bulgaria and the region

Value Creation

• Digital channels and mobile banking
• Digital lending: shifting from branch visits to rapid online processing
• SME banking

Fintech and Banks

• Dynamics of competition and partnership
• Mutual learning opportunities between banks and fintechs

Agile as a Transformation Driver

• Insights from the trainer's master's research
• Shifting focus from projects to products

Organisation, People, and Culture

• Why technology alone is insufficient
• The roles of leadership and middle management

Case Studies

• Examining transformations that succeeded and those that did not
• Key takeaways and lessons learned

Summary and Next Steps

Requirements

Prerequisites

• No prior experience with Agile or digital product management is necessary
• A general familiarity with financial services is beneficial

Target Audience

• Managers and specialists within banks, insurers, and payment institutions
• Teams at fintech companies
• Consultants working within the financial sector

Testimonials (4)

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