Course Outline
Module 1: Managing the Transport PipelineIn this module, you will gain insight into the various transport components of Exchange, understand how message routing operates, and learn to configure message flow for your organisation. You will examine the tasks required of message administrators to configure message transport, review message transport options, and learn how to configure domains and connectors, as well as implement an approval workflow for messaging. Additionally, you will learn how to manage transport rules, which are a powerful configuration tool for controlling message flow within your organisation.Lessons
- Overview of Transport Services
- Configuring Message Transport
- Managing Transport Rules
Module 2: Managing and Troubleshooting Mail FlowIn this module, you will examine the components of mail flow and learn how to manage it—a crucial task for every Exchange administrator. You will study the differences between managing mail flow in Exchange Online, Exchange Server, and Exchange Hybrid deployments. From managing mail flow, you will move on to troubleshooting issues such as emails not routing correctly internally or externally, or when secure connections fail to establish. You will explore the tools Microsoft provides to help identify the root cause of issues and resolve mail flow problems. You will then progress to troubleshooting transport issues, including network-based problems, connector and agent issues, and architectural challenges, as well as how to troubleshoot in coexistence environments. Finally, you will learn how to utilise event, protocol, and tracking logs when troubleshooting service availability and message transport has concluded but an issue persists, or when historical data regarding past issues is required.Lessons
- Managing Mail Flow
- Troubleshooting Mail Flow
- Troubleshooting Transport Issues
- Troubleshooting with Logs
Module 3: Managing Message HygieneIn this module, you will learn about the features and functionality of Microsoft Exchange Online Protection (EOP). You will also discover how to plan messaging routing for this service, which offers anti-malware and anti-spam policies to protect your organisation against spam and malware, safeguarding it from messaging-policy violations. You will review the anti-malware and anti-spam protection provided by Exchange Server and Online Protection, learning how to configure SPAM and malware filters, policies, and settings to protect your users. The module concludes with an examination of Advanced Threat Protection (ATP) and how it extends EOP's protection by filtering targeted attacks that might bypass EOP’s defences, including advanced threats like zero-day attacks in email attachments and Office documents, as well as time-of-click protection against malicious URLs. You will learn how Microsoft 365 ATP protects users from advanced threats through features such as safe attachments and safe links, and how it generates reports that provide administrators with insights into attacks targeting their tenants via email.Lessons
- Planning for Message Hygiene
- Managing Anti-Malware and Anti-Spam Policies
- Managing Advanced Threat Protection
Module 4: Managing ComplianceThis module begins by describing the various compliance features in the Security & Compliance Center (SCC) that message administrators can use to meet legal and regulatory requirements. It supports compliance in Exchange by examining the compliance features available in the Exchange Admin Center for Exchange Server and hybrid deployments. Given the complex retention requirements of modern messaging environments, this module focuses on how archiving is executed with Exchange, enabling you to provide an efficient and compliant environment for your users. You will also explore how additional archive storage is provided to users, how messages are automatically processed and archived, and how audit logging in Exchange provides information about administrator, delegate, and user actions within user mailboxes and your Exchange organisation. Furthermore, since organisations must adhere to legal discovery requirements (related to organisational policy, compliance, or lawsuits), you will examine how eDiscovery for Microsoft Exchange assists in performing discovery searches for relevant content within mailboxes.Lessons
- Messaging Compliance in the SCC
- Messaging Compliance in Exchange
- Managing Exchange Online Archiving and Auditing
- Managing Content Search
Module 5: Managing Organizational SettingsThis module begins by examining how to manage authentication for messaging. It focuses on ensuring user accounts are well-protected and secure, and on deploying multiple security features that do not introduce unnecessary complexity into users' daily work, which could lead to reduced business productivity and new security risks. You will then move from messaging authentication to organisational settings, learning how to configure settings that apply to the entire organisation or to many users within it. Finally, you will examine how to configure organisational sharing.Lessons
- Managing Authentication for Messaging
- Configuring Organisational Settings
- Configuring Organisational Sharing
Module 6: Managing Mobile DevicesIn this module, you will begin by examining Mobile Device Management in Microsoft 365, as well as how Exchange ActiveSync and mobile device mailbox policies support this effort. You will then explore how to manage and troubleshoot mobile device access. This module subsequently examines how to configure both access and infrastructure for mobile devices, understanding the implications of remote wipe for mobile devices, and learning about alternative methods for mobile device management.Lessons
- Mobile Device Mailbox Policies
- Managing Mobile Device Access
Module 7: Managing Role-Based PermissionsThis module examines how message administrators manage role-based permissions, an essential task for any message administrator. Since both Exchange Server and Exchange Online utilise the Role Based Access Control (RBAC) permission model, this module examines the basics of RBAC management. The module concludes by reviewing how a message administrator must carefully plan and configure permissions to avoid placing their environment or entire Active Directory at risk.Lessons
- Managing Admin Roles
- Managing User Roles
- Exchange Setup - RBAC and AD Split Permission
Module 8: Managing Recipient Objects and ResourcesThis module examines some of the most common tasks performed by message administrators—creating and configuring email recipients, lists, and resources. It explores the different types of Exchange Server recipients, including how they differ from one another. The module then focuses on the various tasks that require you to create and manage Exchange recipients in Exchange, including user mailboxes, resource mailboxes, shared mailboxes, mail contacts, and mail users. You will also learn how to manage permissions for recipients and how to create and manage groups.Lessons
- Exchange Recipients
- Creating and Managing Exchange Recipients
- Managing Email Addresses, Lists, and Resources
Module 9: Managing Public FoldersIn this module, you will learn about public folders in Exchange, review planning considerations for deploying public folders, and discuss alternatives to public folders. You will also learn how to implement and manage public folder mailboxes, public folders, and public folder permissions, as well as how to create and manage mail-enabled public folders. The module concludes by examining how to monitor and troubleshoot Public Folder-related issues.Lessons
- Planning the Public Folder Hierarchy
- Implementing and Managing Public Folders
- Troubleshooting Public Folders
Module 10: Planning a Hybrid EnvironmentIn this module, you will examine the requirements necessary to implement a hybrid deployment and learn about the features and components required during implementation. This module covers all planning aspects needed before running the Hybrid Configuration Wizard. This includes the configuration options of the HCW, as well as details on Organization Configuration Transfer (OCT) and the Hybrid Agent. The module concludes with a review of the mail flow options for a hybrid deployment.Lessons
- Exchange Hybrid Deployment Requirements
- Planning to Run the Hybrid Configuration Wizard
Module 11: Performing Mailbox MigrationsThis module examines the options available for migrating email to Exchange Online, such as performing a migration or using FastTrack to move mailboxes from your existing mail servers to Exchange Online. It summarises the migration and co-existence options and recommends when to use each. The module then examines the requirements for running an IMAP migration, the available migration options, and the steps performed during a migration. It subsequently explores how to plan and perform both a cutover and staged migration, comparing each approach and detailing the requirements, planning activities, and migration process for each option. The module concludes by examining important additional migration tasks, such as migrating a PST file and the considerations for a Public Folder migration.Lessons
- Planning Mailbox Migrations
- Performing IMAP Migrations
- Performing Cutover and Staged Migrations
- Performing Advanced Migrations
Module 12: Deploying and Troubleshooting a Hybrid EnvironmentIn this module, you will learn the key areas to plan for regarding Edge Transport servers. You will then learn about the requirements and best practices for configuring a hybrid deployment, which is the first step for your Exchange organisation, whether you aim for long-term coexistence between your on-premises Exchange and Exchange Online organisations or it is part of a cloud migration strategy. In this module, you will examine how to manage a hybrid deployment and implement advanced hybrid functionality. You will cover features that require a successful hybrid deployment, such as Public Folder coexistence or OneDrive for Business attachment storage for on-premises mailboxes. This module concludes with an introduction to troubleshooting techniques for a hybrid deployment. You will learn how to troubleshoot directory synchronization issues, including pass-through authentication (PTA) and single sign-on, Exchange transport, and client access troubleshooting, as well as mailbox replication service troubleshooting.Lessons
- Deploying and Managing an Edge Transport Server
- Configuring a Hybrid Deployment using the HCW
- Implementing Advanced Hybrid Functionality
- Troubleshooting Hybrid Deployments
