Microsoft Authorized Training in Botswana

Explore Microsoft 365 Security Management, covering the management of security metrics, the activation of Azure AD Identity Protection, the configuration of Microsoft 365 security services, and the utilisation of Microsoft 365 Threat Intelligence.

Acquire the skills to investigate, respond to, and hunt for cyber threats using Microsoft Azure Sentinel, Azure Defender, and Microsoft 365 Defender. This course teaches you how to mitigate cyber threats by leveraging these technologies. Specifically, you will learn to configure and utilise Azure Sentinel, as well as employ the Kusto Query Language (KQL) for detection, analysis, and reporting. This course is tailored for professionals in Security Operations roles and assists learners in preparing for the SC-200: Microsoft Security Operations Analyst exam.

Audience Profile

A Microsoft Security Operations Analyst works with organizational stakeholders to secure the entity's information technology systems. Their objective is to reduce organizational risk by rapidly remediating active attacks, advising on enhancements to threat protection practices, and referring policy violations to relevant stakeholders. Key responsibilities include threat management, monitoring, and response across various security solutions. The role primarily involves investigating, responding to, and hunting for threats using Microsoft Azure Sentinel, Azure Defender, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst relies on the operational outputs of these tools, they play a critical stakeholder role in configuring and deploying these technologies.

Job role: Security Engineer

Preparation for exam: SC-200

Features: none

Skills gained

• Explain how Microsoft Defender for Endpoint can remediate risks in your environment
• Create a Microsoft Defender for Endpoint environment
• Configure Attack Surface Reduction rules on Windows 10 devices
• Perform actions on a device using Microsoft Defender for Endpoint
• Investigate domains and IP addresses in Microsoft Defender for Endpoint
• Investigate user accounts in Microsoft Defender for Endpoint
• Configure alert settings in Microsoft Defender for Endpoint
• Explain how the threat landscape is evolving
• Conduct advanced hunting in Microsoft 365 Defender
• Manage incidents in Microsoft 365 Defender
• Explain how Microsoft Defender for Identity can remediate risks in your environment
• Investigate DLP alerts in Microsoft Cloud App Security
• Explain the types of actions you can take on an insider risk management case
• Configure auto-provisioning in Azure Defender
• Remediate alerts in Azure Defender
• Construct KQL statements
• Filter searches based on event time, severity, domain, and other relevant data using KQL
• Extract data from unstructured string fields using KQL
• Manage an Azure Sentinel workspace
• Use KQL to access the watchlist in Azure Sentinel
• Manage threat indicators in Azure Sentinel
• Explain the Common Event Format and Syslog connector differences in Azure Sentinel
• Connect Azure Windows Virtual Machines to Azure Sentinel
• Configure Log Analytics agent to collect Sysmon events
• Create new analytics rules and queries using the analytics rule wizard
• Create a playbook to automate an incident response
• Use queries to hunt for threats
• Observe threats over time with livestream

This is a three-day course that will teach students how to automate administrative tasks using Windows PowerShell 5.1. Students will learn core scripting skills such as creating advanced functions, writing controller scripts, and handling script errors. Students will learn how to work with Windows PowerShell Workflow, the REST API and XML and JSON formatted data files, Students will also learn how to use new administration tools such Desired State Configuration (DSC) and Just Enough Administration (JEA) to configure and secure servers.

During this workshop, you will develop a clearer understanding of the processes required to modernise legacy on-premises applications and infrastructure by utilising cloud services. This includes incorporating a combination of web and mobile services, all secured via Azure Active Directory.

This one-day, instructor-led security workshop offers valuable insights into security practices designed to enhance an organisation's security posture. The session explores the concept of Red team and Blue team security professionals. In this dynamic, one group of security experts—the Red team—attacks specific parts of a company’s security infrastructure, while an opposing group—the Blue team—defends against these attacks. Both teams collaborate to strengthen the company’s defences. Since the shared goal is to help the business achieve a higher level of security, the security industry refers to this combined function as the Purple team.

This workshop forms part of a broader series of Microsoft Security Workshops. Although it is not a prerequisite to have completed other courses in the Security Workshop series, it is highly recommended that you begin with this workshop, Microsoft Security Workshop: Enterprise Security Fundamentals.

This one-day instructor-led class is intended for IT professionals and IT managers who work with Active Directory or supervise IT professionals that work with Active Directory. Additionally, IT professionals that work with products that integrate with Active Directory such as Exchange can also benefit. In this course, students learn how and why Active Directory was developed by Microsoft, the fundamental architecture, basic design, management, as well as security and fundamentals for cloud integration with services like Azure.

This one-day, instructor-led programme is designed for IT professionals eager to broaden their knowledge base and technical expertise regarding the Cloud and Microsoft Cloud products such as Azure, Office 365, OneDrive, and Intune. Throughout this course, learners acquire a grasp of high-level terminology, structural frameworks, security protocols, deployment and migration practices, as well as the overarching scope of Microsoft's cloud product offerings.

In this Introduction to Microsoft Project 2019: Getting Started course, learners will become familiar with the Project 2019 or Project 365 interface, focusing on project views and the Ribbon. Participants will learn how to enter, organize, and link tasks, manage resources, generate basic reports, and develop projects independently. The course includes dedicated time to practice core skills necessary for efficient program usage.

This course equips learners with the essential knowledge and competencies required to utilise PowerShell for the administration and automation of Windows server environments. Participants will develop the ability to identify and construct the necessary commands to execute specific tasks. Furthermore, students will acquire the skills to develop scripts that facilitate advanced operations, such as automating routine processes and producing reports. The content provides prerequisite capabilities that support a wide array of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. Aligned with this objective, the course does not concentrate on any single product; however, Windows Server serves as the exemplar for teaching these techniques, as it functions as the common platform for all the aforementioned products.

About This Course

This course centres on the structure of C# programs, language syntax, and implementation specifics within the .NET Framework 4.0. It outlines the novel enhancements introduced in the C# 4.0 language, demonstrated through the use of Visual Studio 2010.

Designed for lower-intermediate level programmers, this course equips participants with the knowledge and skills necessary to develop C# applications for the Microsoft .NET Framework 4.0. Key areas include the structure of C# 4.0 programs, language syntax, and implementation details. Please note that this course is not mapped to any certification exam.

Audience Profile

This course is intended for experienced developers who possess prior programming experience in C, C++, Visual Basic, or Java and have a solid understanding of object-oriented programming concepts.

This course is not suitable for novice programmers; it is specifically targeted at professional developers with a minimum of 12 months of experience in object-oriented programming environments.

At Course Completion

Upon completion of this course, students will be able to:

• Explain the purpose of the .NET Framework and understand how to utilise C# and Visual Studio 2010 to build .NET Framework applications.
• Comprehend the syntax of fundamental C# programming constructs.
• Create and invoke methods within a C# application.
• Catch, handle, and throw exceptions.
• Perform basic file IO operations in a C# application.
• Create and utilise new types (enumerations, classes, and structures) and understand the distinctions between reference types and value types.
• Control the visibility and lifetime of members within a type.
• Utilise inheritance to create new reference types.
• Manage object lifetimes and control resource usage.
• Define properties and indexers to encapsulate data, and define operators for this data.
• Decouple an operation from the method that implements it, and employ these decoupled operations to manage asynchronous events.
• Utilise collections to aggregate data and employ Generics to implement type-safe collection classes, structures, interfaces, and methods.
• Implement custom collection classes that support enumeration.
• Query in-memory data using LINQ.
• Integrate code written in dynamic languages such as Ruby and Python, or technologies like COM, into a C# application.

About This Course

This course empowers students with the necessary skills to deploy and configure System Center 2012 R2 Operations Manager. Through practical hands-on labs, students will acquire the following competencies:

• Architecting and implementing a System Center 2012 R2 Operations Manager Management Group.

• Upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Gaining a comprehensive understanding of key Management Pack elements, including Object Discoveries, Rules, Monitors, Targeting, Run As Accounts, and Run As Profiles, along with the skills to author Management Packs.

• Configuring fabric and application monitoring within System Center 2012 R2 Operations Manager, encompassing both datacentre and cloud resources such as networking, storage, and compute infrastructure.

• Setting up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Configuring end-to-end service monitoring, which includes synthetic transactions and Distributed Application Diagrams.

• Configuring Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to facilitate the visualization of critical performance and availability metrics.

• Customizing the Operations Manager Console to cater to the specific needs of various application support teams.

• Integrating Operations Manager with other System Center 2012 R2 components and extending monitoring to cover essential business processes and procedures.

• Troubleshooting an Operations Manager Management Group and executing disaster recovery procedures, such as database and management server recovery.

• Leveraging new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and Windows Azure management.

Audience Profile

The primary target audience for this course comprises cloud and datacentre administrators who are new to System Center 2012 R2 Operations Manager and are tasked with its deployment, configuration, and operation within their cloud or datacentre environments. The secondary audience includes cloud and datacentre administrators who are already familiar with Operations Manager and wish to enhance their skills to incorporate the new features available in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Execute various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Pack Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configure dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to utilize new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

About This Course

This five-day programme equips students with the essential knowledge required to deploy and configure System Center 2016 Service Manager. Through hands-on labs, participants will master the following areas:

• Understanding the position of Service Manager within the System Center 2016 product suite.
• Identifying the business and technical needs that Service Manager is designed to address.
• Examining how Service Manager aligns with ITIL and MOF frameworks.
• Architecting and implementing a System Center 2016 Service Manager deployment.
• Upgrading an existing Service Manager 2012 R2 environment to System Center 2016.
• Customizing System Center 2016 Service Manager to meet corporate standards.
• Configuring Incident and Problem Management.
• Configuring Activity, Change, and Release Management.
• Configuring Service Requests.
• Configuring Service Level Management.
• Customizing the Self-Service Portal.
• Configuring Reporting and Analysis capabilities.
• Troubleshooting Service Manager and performing disaster recovery.
• Creating customized Service Manager forms.

Audience Profile

This course is designed for cloud and datacentre administrators who are new to System Center 2016 Service Manager and are responsible for its deployment, configuration, and operation. It is also suitable for cloud and datacentre administrators who are already familiar with Service Manager and wish to upgrade their skills to incorporate the new features of System Center 2016 Service Manager.

At Course Completion

Upon completing this course, students will be able to:

• Describe Service Manager 2016.
• Upgrade to Service Manager 2016.
• Install Service Manager 2016.
• Describe Service Manager usage cases.
• Configure base settings in Service Manager 2016.
• Configure Incident and Problem Management.
• Configure Activity, Change, and Release Management.
• Configure and Manage Service Requests.
• Automate business processes with Service Manager and Orchestrator.
• Configure Service Level Management.
• Customize the Self-Service Portal.
• Use Reports and Analyze Data in Service Manager.
• Perform advanced troubleshooting and disaster recovery in Service Manager.
• Customize Service Manager Forms.

In this 5-day course, participants will gain foundational knowledge of computer programming by utilizing Microsoft Visual Studio 2013 alongside either the Visual C# or Visual Basic programming languages. No previous programming background is required, as the course lays the essential groundwork for advancing to intermediate programming modules, such as 20483B: Programming in C#.

The curriculum emphasises core programming principles, including computer storage mechanisms, data types, conditional logic, and loop-based repetition. Additionally, the course introduces object-oriented programming (OOP), encompassing classes, encapsulation, inheritance, and polymorphism. Key topics also extend to exception handling, application security, performance optimisation, and memory management.

At Course Completion

• Articulate core programming fundamentals, including computer storage and processing.
• Describe computer number systems, such as binary.
• Declare and utilise variables and constants within programs.
• Explain the creation and usage of functions in software.
• Construct and implement decision structures in computer programs.
• Construct and implement repetition structures (loops) in computer programs.
• Explain pseudocode and its significance in the programming process.
• Describe fundamental computer data structures, including arrays, lists, stacks, and queues.
• Apply object-oriented programming concepts.
• Declare and utilise classes within a computer program.
• Implement encapsulation, inheritance, and polymorphism.
• Describe the Base Class Library (BCL) within the .NET Framework.
• Explain application security principles.
• Implement basic input/output (I/O) operations in a computer program.
• Identify application errors and explain debugging techniques and error handling strategies.
• Identify performance considerations for applications.

About This Course

This 3-day instructor-led training course is designed for IT professionals who administer, configure, and operate Office 365 services within hybrid environments, where part of the infrastructure is hosted on-premises. The course also covers identity management, authentication, and supporting technologies for Office 365. It focuses on the skills needed to administer and troubleshoot an Office 365 tenant, along with key services such as Exchange Online, SharePoint Online, and Skype for Business. Additionally, it addresses services like Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management, all from a hybrid perspective. The course provides knowledge on utilising Office 365 services for both cloud-based and on-premises resources.

At Course Completion

• Describe Office 365 administration tools and licensing options.
• Deploy and configure directory synchronization in an Office 365 deployment.
• Plan hybrid configuration with Exchange Server and Exchange Online.
• Perform an Exchange Server hybrid configuration deployment.
• Describe and deploy Skype for Business and Teams in a hybrid deployment.
• Deploy SharePoint and OneDrive for Business in a hybrid environment.
• Describe and deploy various authentication methods in a hybrid Office 365 deployment.

About This Course

This three-day instructor-led course is designed for individuals aiming to transition into a database professional role or whose current job responsibilities are expanding to include database components. The course covers fundamental database concepts, including various database types, languages, and design principles.

Audience Profile

The primary audience for this course consists of individuals who are moving into a database role or whose roles have expanded to include database technologies.

At Course Completion

After completing this course, students will be able to:
• Describe key database concepts in the context of SQL Server 2016
• Describe database languages used in SQL Server 2016
• Describe data modelling techniques
• Describe normalization and denormalization techniques
• Describe relationship types and effects in database design
• Describe the effects of database design on performance
• Describe commonly used database objects

About This Course

This is a three-day Instructor-Led Training (ILT) programme designed for the needs of information technology (IT) professionals who are involved in administering, configuring, troubleshooting, and operating Office 365 services. The course covers identities, dependencies, requirements, and supporting technologies. It concentrates on the skills required to administer and troubleshoot Office 365 tenants and key services, such as Exchange Online, SharePoint Online, and Teams. Additionally, it addresses the security and compliance features of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators who wish to gain knowledge of administration and troubleshooting techniques in Office 365. Participants should have at least three years of experience in their respective fields, ideally in system administration, network administration, and messaging.

At Course Completion

Upon completing this course, students will be able to:

• Describe Office 365 services.
• Administer Office 365 by using the Microsoft 365 admin center and Office 365 services admin centers.
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

This five-day course will equip you with the necessary knowledge and skills to plan and administer a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint environment. This course also provides guidelines, best practices, and considerations that help you optimize your SharePoint deployment.

This is the first in a sequence of two courses for IT professionals and is aligned with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is targeted at experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations either in a data centre or in the cloud.

Students typically have more than one year of hands-on experience* with planning and maintaining SharePoint and two years’ experience with other core technologies on which SharePoint depends, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional who plans, implements, and maintains a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience, with SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space that includes document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This course equips experienced Exchange Server administrators with the expertise required to design and implement an Exchange Server messaging environment. It explores the design and configuration of advanced components within an Exchange Server deployment, including site resiliency, advanced security, compliance, archiving, and discovery solutions. Additionally, it covers coexistence with other Exchange organisations or Exchange Online, as well as migration from earlier versions of Exchange Server. Participants will also receive guidelines, best practices, and critical considerations to help optimise their Exchange Server deployments.

Audience Profile

This course is tailored for IT professionals who are experienced messaging administrators, messaging architects, or consultants. It is particularly suited for individuals in enterprise environments responsible for designing and deploying Exchange Server solutions, including environments that incorporate previous versions of Exchange Server or Exchange Online. Students enrolling in this course are expected to possess prior experience with Exchange Server 2019 or earlier versions.

At Course Completion

Upon completing this course, students will be able to:

• Plan for Exchange Server deployments.
• Plan and deploy Exchange Server hardware, virtualisation, mailbox databases, and public folders.
• Plan message transport in Exchange Server.
• Plan and deploy Client Access services in Exchange Server.
• Design and implement a highly available Exchange Server environment.
• Maintain Exchange Server using Managed Availability and Desired State Configuration (DSC).
• Plan for messaging security and design and implement Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS within Exchange Server.
• Design and implement message retention and archiving.
• Design and implement data loss prevention policies, In-Place Hold, and eDiscovery.
• Design and implement messaging coexistence among Exchange Server organisations.
• Plan and implement the upgrade from previous versions of Exchange Server to Exchange Server 2019.
• Plan a hybrid Exchange deployment.

About This Course

This course offers an introduction to HTML5, CSS3, and JavaScript, helping students acquire foundational programming skills in these technologies. It serves as a gateway to both Web application and Windows Store apps training pathways. The curriculum focuses on using HTML5, CSS3, and JavaScript to implement programming logic, define and use variables, perform looping and branching, develop user interfaces, capture and validate user input, store data, and create well-structured applications. The lab scenarios are selected to support and demonstrate the structure of various application contexts, focusing on the principles and coding components used to establish an HTML5 software application. This course utilizes Visual Studio 2017 running on Windows 10.

Audience Profile

This course is designed for professional developers with 6-12 months of programming experience who are interested in developing applications using HTML5 with JavaScript and CSS3 (either Windows Store apps for Windows 10 or web applications).

At Course Completion

After completing this course, students will be able to:

• Explain how to use Visual Studio 2017 to create and run a Web application.
• Describe the new features of HTML5, and create and style HTML5 pages.
• Add interactivity to an HTML5 page by using JavaScript.
• Create HTML5 forms by using different input types, and validate user input by using HTML5 attributes and JavaScript code.
• Send and receive data to and from a remote data source by using XMLHttpRequest objects and Fetch API.
• Style HTML5 pages by using CSS3.
• Create well-structured and easily-maintainable JavaScript code.
• Write modern JavaScript code and use Babel to make it compatible with all browsers.
• Use common HTML5 APIs in interactive Web applications.
• Create Web applications that support offline operations.
• Create HTML5 Web pages that can adapt to different devices and form factors.
• Add advanced graphics to an HTML5 page by using Canvas elements, and by using and Scalable Vector Graphics.
• Enhance the user experience by adding animations to an HTML5 page.
• Use Web Sockets to send and receive data between a Web application and a server.
• Improve the responsiveness of a Web application that performs long-running operations by using Web Worker processes.
• Use WebPack to package web applications for production.

About This Course

This training programme equips developers with the programming skills necessary to create Windows applications using the Visual C# language. Over the course of five classroom days, students review the fundamentals of Visual C# program structure, language syntax, and implementation details. They consolidate their knowledge throughout the week by building an application that incorporates several features of the .NET Framework 4.7.

Audience Profile

This course is intended for experienced developers who already have programming experience in C, C++, JavaScript, Objective-C, Microsoft Visual Basic, or Java and understand the concepts of object-oriented programming.

This course is not designed for students who are new to programming; it is targeted at professional developers with at least one month of experience programming in an object-oriented environment.

At Course Completion

After completing this course, students will be able to:

• Describe the core syntax and features of Visual C#.
• Create methods, handle exceptions, and describe the monitoring requirements of large-scale applications.
• Implement the basic structure and essential elements of a typical desktop application.
• Create classes, define and implement interfaces, and create and use generic collections.
• Use inheritance to create a class hierarchy and to extend a .NET Framework class.
• Read and write data by using file input/output and streams, and serialize and deserialize data in different formats.
• Create and use an entity data model for accessing a database and use LINQ to query data.
• Access and query remote data by using the types in the System.Net namespace and WCF Data Services.
• Build a graphical user interface by using XAML.
• Improve the throughput and response time of applications by using tasks and asynchronous operations.
• Integrate unmanaged libraries and dynamic components into a Visual C# application.
• Examine the metadata of types by using reflection, create and use custom attributes, generate code at runtime, and manage assembly versions.
• Encrypt and decrypt data by using symmetric and asymmetric encryption.

About This Course

In this course, learners will acquire the skills to develop advanced ASP.NET MVC applications by leveraging .NET Framework tools and technologies. The emphasis is placed on coding practices that improve the performance and scalability of web applications. Students will be introduced to ASP.NET MVC and compared it with Web Forms, enabling them to understand when to utilise each approach. Additionally, this course prepares participants for the 70-486 exam.

Audience Profile

This course is designed for professional web developers who utilise Microsoft Visual Studio within individual or team-based environments, catering to both small and large-scale development projects. Participants are typically interested in building advanced web applications and seeking comprehensive control over rendered HTML. They aim to construct websites that clearly separate the user interface, data access, and application logic.

At Course Completion

Upon finishing this course, students will be able to:

• Describe the Microsoft Web Technologies stack and select the most appropriate technology for developing any specific application.
• Design the architecture and implementation of a web application that fulfils functional and user interface requirements while addressing business models.
• Create MVC Models and write code that implements business logic within Model methods, properties, and events.
• Add Controllers to an MVC Application to manage user interaction, update models, and select and return Views.
• Create Views in an MVC application that display and edit data, interacting effectively with Models and Controllers.
• Run unit tests and debugging tools against a web application in Visual Studio and configure the application for troubleshooting.
• Develop a web application using the ASP.NET routing engine to present user-friendly URLs and a logical navigation hierarchy.
• Implement a consistent look and feel, including corporate branding, across an entire MVC web application.
• Utilise partial page updates and caching to reduce the network bandwidth consumed by an application and accelerate responses to user requests.
• Write JavaScript code that runs on the client side and employs the jQuery script library to optimise the responsiveness of an MVC web application.
• Implement a complete membership system in an MVC web application.
• Build an MVC application that resists malicious attacks and persists information about users and preferences.
• Describe how to write a Microsoft Azure web service and call it from an MVC application.
• Describe what a Web API is and why developers might add a Web API to an application.
• Modify the way browser requests are handled by an MVC application.
• Describe how to package and deploy an ASP.NET MVC web application from a development computer to a web server for staging or production.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for IT administrators and implementers in large and medium-sized organisations who want to understand and gain hands-on experience with the latest Microsoft desktop and application virtualisation technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualisation.
• Plan and implement user state virtualisation.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualisation.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

About This Course

This five-day course explains how to utilise Configuration Manager and its associated site systems to manage network resources efficiently. Over the course of five days, you will acquire the skills to perform day-to-day management tasks, such as managing applications, client health, hardware and software inventory, operating system deployment, and software updates using Configuration Manager. Additionally, you will learn how to optimise System Center Endpoint Protection, manage compliance, and generate management queries and reports.

Audience Profile

This course is designed for experienced information technology (IT) professionals, typically identified as Enterprise Desktop Administrators (EDAs). These EDAs are responsible for deploying, managing, and maintaining PCs, devices, and applications across medium, large, and enterprise organisations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.

This course is also suitable for individuals who are interested in sitting for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

At Course Completion

Upon completing this course, students will be able to:

• Describe the features included in Configuration Manager and Intune, and explain how these features can be used to manage PCs and mobile devices in an enterprise environment.
• Analyse data by using queries and reports.
• Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server.
• Deploy and manage the Configuration Manager client.
• Configure, manage, and monitor hardware and software inventory, and utilise Asset Intelligence and software metering.
• Identify and configure the most appropriate method to distribute and manage content used for deployments.
• Distribute, deploy, and monitor applications for managed users and systems.
• Maintain software updates for PCs managed by Configuration Manager.
• Implement Endpoint Protection for managed PCs.
• Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.
• Configure an operating-system deployment strategy using Configuration Manager.
• Manage and maintain a Configuration Manager site.

This five-day programme provides an in-depth explanation of how to implement and manage virtualisation infrastructure within a software-defined datacenter using Microsoft System Center 2016 Virtual Machine Manager. Additionally, the course outlines methods for monitoring the infrastructure via Microsoft System Center Operations Manager and securing it through Microsoft System Center Data Protection Manager.

Course Outcomes

• Describe the various virtualisation options available.
• Install and manage Hyper-V on Windows Server 2016.
• Install and configure System Center 2016 Virtual Machine Manager.
• Manage storage fabrics and apply fabric updates.
• Configure and manage the Virtual Machine Manager library and its associated objects.
• Manage the networking fabric.
• Create and manage virtual machines using Virtual Machine Manager.
• Manage clouds within Virtual Machine Manager.
• Manage services within Virtual Machine Manager.
• Monitor virtualisation infrastructure using System Center Operations Manager.
• Implement and manage Microsoft Hyper-V Replica and Microsoft Azure Site Recovery.
• Protect virtualisation infrastructure using Data Protection Manager.

After completing this course in Botswana, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

About This Course

This three-day MTA Training course is designed to assist you in preparing for the Microsoft Technology Associate Exam 98-372. It builds a solid understanding of key topics including .NET Framework Concepts, Namespaces and Classes within the .NET Framework, .NET Code Compilation, I/O Classes in the .NET Framework, Security, .NET Languages, and Memory Management. The course content mirrors that of the Microsoft Official Academic Course (MOAC) for this specific exam.

Audience Profile

The Microsoft Technology Associate (MTA) represents Microsoft’s latest suite of technology certification exams, validating the fundamental knowledge required to commence a career using Microsoft technologies. This programme serves as an appropriate entry point for a future career in technology. It assumes that learners have some hands-on experience or training but does not require prior on-the-job experience.

At Course Completion

Upon completing this course, students will be able to:

• Understand .NET Framework Concepts
• Understand Namespaces and Classes in the .NET Framework
• Understand .NET Code Compilation
• Understand I/O Classes in the .NET Framework
• Understand Security
• Understand .NET Languages
• Understand Memory Management

About This Course

This three-day MTA Training course equips you to prepare for the Microsoft Technology Associate Exam 98-373. You will gain a solid understanding of the following key areas: Working with Physical Devices, Utilising Data with Mobile Services, Employing a Mobile Application Development Environment, and Developing Mobile Applications. The content delivered aligns with that of the Microsoft Official Academic Course (MOAC) for this examination.

Audience Profile

The Microsoft Technology Associate (MTA) represents Microsoft’s latest suite of technology certification exams, validating the fundamental knowledge required to commence a career using Microsoft technologies. This programme offers a suitable entry point into a future career in technology. It presumes some hands-on experience or training but does not require prior on-the-job experience.

At Course Completion

Upon completing this course, students will be capable of:

• Working with Physical Devices
• Utilising Data with Mobile Services
• Employing a Mobile Application Development Environment
• Developing Mobile Applications

About This Course

This five-day Training 2-Pack is designed to assist you in preparing for Microsoft Technology Associate Exams 98-361 and 98-365, while fostering a solid grasp of key subjects. These include Core Programming, Object-Oriented Programming, General Software Development, Web Applications, Desktop Applications, Databases, managing the Application Life Cycle, constructing User Interfaces with HTML5, formatting User Interfaces with CSS, and coding with JavaScript. The curriculum mirrors the content available in the Microsoft Official Academic Courses (MOAC) for these examinations.

Audience Profile

The Microsoft Technology Associate (MTA) represents Microsoft's latest collection of technology certification exams, validating the foundational knowledge required to commence a career using Microsoft technologies. This programme offers a suitable starting point for a future career in technology. It presumes some practical experience or training but does not require prior on-the-job experience.

At Course Completion

Upon finishing this course, students will be equipped to:

• Grasp Core Programming
• Grasp Object-Oriented Programming
• Grasp General Software Development
• Grasp Web Applications
• Grasp Desktop Applications
• Grasp Databases
• Manage the Application Life Cycle
• Construct the User Interface by Using HTML5
• Format the User Interface by Using CSS
• Code by Using JavaScript

This five-day Training 2-Pack course assists you in preparing for the Microsoft Technology Associate Exams 98-361 and 98-372, while building a solid understanding of key topics including Core Programming, Object-Oriented Programming, General Software Development, Web Applications, Desktop Applications, Databases, .NET Framework Concepts, Namespaces and Classes within the .NET Framework, .NET Code Compilation, I/O Classes in the .NET Framework, Security, .NET Languages, and Memory Management. These courses utilise the same content as found in the Microsoft Official Academic Courses (MOAC) for these exams.

After completing this course, students will be able to:

• Understand Core Programming
• Understand Object-Oriented Programming
• Understand General Software Development
• Understand Web Applications
• Understand Desktop Applications
• Understand Databases
• Understand .NET Framework Concepts
• Understand Namespaces and Classes in the .NET Framework
• Understand .NET Code Compilation
• Understand I/O Classes in the .NET Framework
• Understand Security
• Understand .NET Languages
• Understand Memory Management

This course equips students with the knowledge and skills necessary to support and configure Windows desktops within an organisation. Participants will gain practical expertise in installing, customizing, and updating Windows 10 and later operating systems. The curriculum covers essential topics such as managing storage, files, and devices, as well as configuring network connectivity for Windows environments. Learners will also explore methods for securing the Windows OS and safeguarding data on the device. Finally, the course prepares students to effectively manage and troubleshoot Windows clients.

Target Audience

This course is designed for IT professionals responsible for installing, configuring, and maintaining Windows 10 and later core services. Candidates should have familiarity with enterprise scenarios and cloud-integrated services.

In this course, learners will acquire the skills to plan and implement an endpoint deployment strategy using modern deployment methods and update mechanisms. The curriculum introduces the core components of contemporary management, co-management frameworks, and integration with Microsoft Intune. Topics include application deployment, management of browser-based apps, and fundamental security principles such as authentication, identity, access, and compliance policies. The course explores technologies like Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint to safeguard devices and data.

In this course, learners will acquire the knowledge required to plan and execute an operating system deployment strategy using contemporary deployment techniques, alongside establishing an effective update strategy. Students will be introduced to the fundamental components of modern management and co-management approaches. The curriculum also explores how to integrate Microsoft Intune into your organisation. Participants will further learn about the methods for deploying and managing applications, including browser-based apps. Key security concepts relevant to modern management are covered, focusing on authentication, identities, access control, and compliance policies. Learners will also become familiar with technologies such as Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint, and discover how to utilise these tools to safeguard devices and data.

Audience Profile

The Modern Desktop Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications within an enterprise environment. Duties encompass managing identity, access, policies, updates, and applications. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that aligns with the business requirements of a modern organisation.

The Modern Desktop Administrator must possess a thorough understanding of M365 workloads, as well as robust skills and experience in deploying, configuring, and maintaining Windows 10 and later versions, alongside non-Windows devices. The MDA role centres on cloud services rather than on-premises management technologies.

This 5-day instructor-led training (ILT) course is designed for IT professionals who evaluate, plan, deploy, and operate Microsoft Office 365 services, encompassing identities, dependencies, requirements, and supporting technologies. The course focuses on the skills needed to set up an Office 365 tenant, including federation with existing user identities, and the skills required to maintain an Office 365 tenant and its users.

This course is intended for IT professionals responsible for planning, configuring, and managing an Office 365 environment. Students attending this course are expected to have a broad understanding of several on-premises technologies, such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should have a general understanding of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

Upon completion of this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure an Office 365 collaboration solution.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

About This Course

This five-day instructor-led training (ILT) course is designed for IT professionals who are involved in evaluating, planning, deploying, and maintaining Microsoft Office 365 services. The curriculum covers essential identities, dependencies, requirements, and supporting technologies. Key skills include setting up an Office 365 tenant, managing federation with existing user identities, and sustaining the tenant and its users effectively.

Audience Profile

This course is intended for IT professionals responsible for planning, configuring, and managing an Office 365 environment. Participants are expected to possess a broad understanding of on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should have a general grasp of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

At Course Completion

Upon completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure an Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

Content represents the most vital digital asset for any organisation. Through this programme, participants will acquire the skills to plan, configure, and administer SharePoint Sites and OneDrive, thereby enabling modern content services that revolutionise the content lifecycle. The curriculum specifically examines the contemporary SharePoint site architecture, including SharePoint hub sites, and outlines best practices for adopting and deploying OneDrive across an organisation. Furthermore, it addresses sharing protocols, security measures, and monitoring capabilities for SharePoint and OneDrive in Microsoft 365. Participants will also learn to manage user profiles and applications with appropriate permission configurations. Additionally, the course discusses the planning and configuration of Managed Metadata, Business Connectivity Services, and search functionalities, ensuring content can be located, utilised, and governed effectively throughout Microsoft 365.

Upon completion of this programme, learners will be capable of:

• Configuring SharePoint Sites.
• Administering storage quotas for sites.
• Deploying the OneDrive sync client.
• Utilising Group Policy to govern OneDrive sync client configurations.
• Administering external sharing for data within Microsoft SharePoint and OneDrive.
• Configuring user profile properties.
• Managing audiences.
• Utilising the App Catalog to oversee custom applications.
• Creating and managing term groups, term sets, and terms.
• Elucidating the distinctions between modern and classic search interfaces.

About This Course

The business landscape is evolving. People desire seamless communication without collaborative barriers, while organisations seek cost-effective and adaptable solutions. To meet these needs, organisations are configuring hybrid environments and migrating content to the cloud. This course teaches you how to deploy and configure SharePoint Server 2019, which is designed to meet the demands of modern working practices. You will also learn to configure and manage various SharePoint service applications in preparation for a hybrid deployment. Additionally, you will discover how to plan and implement SharePoint hybrid scenarios that provide a smooth user experience. Finally, you will learn how to design the content migration process, identifying the available resources and tools to use when migrating content to SharePoint and OneDrive in Microsoft 365.

Audience Profile

This course is intended for IT Professionals who deploy and manage SharePoint on-premises environments and are interested in deploying hybrid scenarios and migrating content to Microsoft 365.

At Course Completion

After completing this course, students will be able to:

• Describe the MinRole feature in SharePoint 2019.
• Describe how to install and configure SharePoint 2019.
• Describe how to implement high availability for SharePoint.
• Provision a BDC Service Application instance.
• Configure the Secure Store Service application.
• Describe how to configure My Sites in SharePoint 2019.
• Describe the available SharePoint Hybrid Scenarios.
• Describe the requirements for SharePoint hybrid configuration.
• Plan for SharePoint Server hybrid.
• Plan for content migration process.
• Describe available resources and tools to leverage during migration process.
• Access data to be migrated using SharePoint Migration Assessment Tool (SMAT).
• Migrate content to the cloud using SharePoint Migration Tool (SPMT).
• Migrate content to the cloud using Migration Manager.
• Migrate content to the cloud using Mover.
• Manage and monitor migration process.

About This Course

This course explores three core components of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 administration, and Microsoft 365 identity management. In the realm of tenant and service management, you will examine the essential elements that must be considered when designing your Microsoft 365 tenant. Following the planning phase, you will acquire the skills to configure your Microsoft 365 tenant, including setting up the organisational profile, selecting tenant subscription options, managing component services, user accounts and licenses, and security groups. Furthermore, you will learn how to administer your tenant, which involves configuring tenant roles and monitoring tenant health and services.

Audience Profile

This course is tailored for individuals aspiring to the Microsoft 365 Enterprise Admin role who have successfully completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively participating in this course, you will gain knowledge regarding the following:

• Designing, configuring, and managing your Microsoft 365 tenant
• Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

About This Course

This course explores three core pillars of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. Within the realm of tenant and service management, you will scrutinise all essential components that require careful planning during the design of your Microsoft 365 tenant. Following the planning phase, you will acquire the skills to configure your Microsoft 365 tenant, covering aspects such as your organisational profile, tenant subscription options, component services, user accounts and licenses, and security groups. You will also learn how to manage your tenant, which entails configuring tenant roles and monitoring tenant health and services. With your Microsoft 365 tenant established, you will investigate the key elements of Office 365 management. This journey begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, the Microsoft Power Platform, supplementary product resources, and device management. You will then move on to configuring Office 365, placing primary emphasis on configuring Office client connectivity. Subsequently, you will examine the management of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) deployments, ranging from user-driven client installations to centralised deployments. To conclude this section, you will learn how to configure Office Telemetry and Microsoft Analytics. The course culminates in a detailed examination of Microsoft 365 identity synchronization, with a specific focus on Azure Active Directory Connect. You will master the planning and implementation of Azure AD Connect, the management of synchronized identities, and the implementation of password management in Microsoft 365 using multi-factor authentication and self-service password management. This final section provides a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including the configuration of multi-tenant applications. You will then explore the configuration of Azure AD Application Proxy, encompassing the installation and registration of a connector as well as publishing an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access, including licensing guidance for Azure AD B2B collaboration, creating collaborative users, and troubleshooting B2B collaboration.

Audience Profile

This course is tailored for individuals aspiring to the Microsoft 365 Enterprise Admin role who have completed one of the Microsoft 365 role-based administrator certification pathways.

At Course Completion

By actively participating in this course, you will gain knowledge on the following topics:

• Designing, configuring, and managing your Microsoft 365 tenant
• Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

Gain insight into the management of Office 365, covering essential components of the platform, strategies for transitioning an organisation to Office 365, configuration procedures, and the administration of Office 365 ProPlus deployments.

Audience profile

This course caters to professionals aspiring to the Microsoft 365 Enterprise Administrator role who have completed one of the Microsoft 365 role-based administrator certification pathways.

Skills gained

• Understanding Office 365
• Transitioning an organisation to Office 365
• Configuring Office 365
• Administering Office 365 ProPlus deployments

About This Course

This course explores three fundamental pillars of Microsoft 365 enterprise administration: security management, compliance management, and device management. In the realm of security management, you will investigate common threat vectors and data breaches that organisations face today, and learn how Microsoft 365’s security solutions counter these threats. You will be introduced to the Microsoft Secure Score and Azure Active Directory Identity Protection. Subsequently, you will master the management of Microsoft 365 security services, including Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links. Furthermore, you will explore various reports that monitor your security posture. The course then transitions from security services to threat intelligence, specifically utilising the Security Dashboard and Advanced Threat Analytics to stay ahead of potential breaches. With security components firmly established, you will examine the key aspects of Microsoft 365 compliance management. This begins with an overview of data governance, encompassing data archiving and retention, Information Rights Management, Secure Multipurpose Internet Mail Extension (S/MIME), Office 365 message encryption, and Data Loss Prevention (DLP). You will delve deeper into archiving and retention, focusing on in-place records management in SharePoint, archiving and retention in Exchange, and Retention policies in the Security and Compliance Centre. Understanding these core data governance aspects, you will learn how to implement them, including building ethical walls in Exchange Online, creating DLP policies from built-in templates, developing custom DLP policies, protecting documents with DLP policies, and configuring policy tips. The focus then shifts to managing data governance in Microsoft 365, covering retention management in email, troubleshooting failed retention policies and policy tips, and resolving sensitive data issues. You will also learn to implement Azure Information Protection and Windows Information Protection. This section concludes with managing search and investigation capabilities, including searching for content in the Security and Compliance Centre, conducting auditing log investigations, and managing advanced eDiscovery. The course finishes with an in-depth examination of Microsoft 365 device management. You will start by planning various aspects of device management, such as preparing Windows 10 devices for co-management. You will learn how to transition from Configuration Manager to Intune and be introduced to the Microsoft Store for Business and Mobile Application Management. Moving from planning to implementation, you will focus on your Windows 10 deployment strategy, including implementing Windows Autopilot, Windows Analytics, and Mobile Device Management (MDM). Within MDM, you will learn how to deploy it, enroll devices, and manage device compliance.

Audience Profile

This course is designed for individuals aspiring to the Microsoft 365 Enterprise Admin role who have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively participating in this course, you will learn about the following:

• Microsoft 365 Security Metrics
• Microsoft 365 Security Services
• Microsoft 365 Threat Intelligence
• Data Governance in Microsoft 365
• Archiving and Retention in Office 365
• Data Governance in Microsoft 365 Intelligence
• Search and Investigations
• Device Management
• Windows 10 Deployment Strategies
• Mobile Device Management

This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.

About This Course

Delivered as a three-day Instructor-Led Training (ILT) course, this programme is designed to address the specific needs of information technology (IT) professionals involved in administering, configuring, troubleshooting, and managing Office 365 services. The curriculum covers essential identities, dependencies, prerequisites, and supporting technologies. It places particular emphasis on the skills required to manage and resolve issues within Office 365 tenants and key services, including Exchange Online, SharePoint Online, and Teams. Additionally, the course addresses the security and compliance features inherent to Office 365.

Audience Profile

This course is intended for IT professionals and system administrators seeking to master administration and troubleshooting methodologies within Office 365. Participants are expected to possess a minimum of three years of relevant professional experience, ideally within system administration, network administration, or messaging domains.

At Course Completion

Upon successful completion of this course, students will be equipped to:

• Articulate the capabilities of Office 365 services.
• Administer Office 365 via the Microsoft 365 admin center, Office 365 service admin centers, and other relevant tools.
• Manage and troubleshoot directory synchronization and directory objects.
• Administer and resolve issues related to Exchange Online.
• Administer and resolve issues related to Teams.
• Administer and resolve issues related to SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security within Office 365.

About This Course

This course explores the core components of Microsoft 365 messaging administration, covering message transport and mail flow, messaging security, hygiene, and compliance, as well as messaging infrastructure and hybrid messaging setups. It is tailored for IT Professionals responsible for deploying and managing the messaging infrastructure within their organisation's Microsoft 365 environment.

Audience Profile

Message Administrators are responsible for deploying, configuring, managing, and troubleshooting recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Key duties involve managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To establish a secure hybrid topology that aligns with the business needs of a modern organisation, the Message Administrator must collaborate closely with the Security Administrator and the Microsoft 365 Enterprise Administrator. The Message Administrator should possess a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

At Course Completion

Upon completing this course, students will be able to:

• Configure and manage the transport pipeline
• Manage and troubleshoot mail flow and transport issues
• Manage message hygiene and compliance
• Manage authentication for messaging
• Configure organisational settings and sharing
• Manage mobile devices
• Manage role-based permissions
• Create and manage recipient objects and resources
• Plan, implement, and troubleshoot public folders
• Plan a hybrid environment
• Perform mailbox migrations
• Deploy and troubleshoot a hybrid environment

This five-day instructor-led course provides learners with the knowledge and skills required to maintain a Microsoft SQL Server 2014 database. The curriculum concentrates on equipping individuals with the ability to utilise product features and tools associated with database maintenance in SQL Server 2014.

Note: This course caters to clients interested in learning about SQL Server 2012 or SQL Server 2014. It encompasses the new features found in SQL Server 2014, as well as the critical capabilities across the SQL Server data platform.

About This Course

This programme explores five key pillars of the Microsoft 365 platform: implementing Microsoft Identity, working with Microsoft Graph, extending and customising SharePoint, extending Teams, and extending Office. Participants will learn how to implement Microsoft Identity and effectively work with Microsoft Graph. The course also covers essential knowledge regarding UI elements (such as Adaptive Cards and UI Fabric), Integration Points (including Microsoft Teams, Office Add-ins, the SharePoint Framework, and Actionable Messages), and how to determine appropriate workload platform targets. When implementing Microsoft Identity, students will learn to register an application, implement authentication, configure permissions to consume an API, and create a service to access Microsoft Graph. In the context of working with Microsoft Graph, students will discover how to access user data, navigate query parameters, manage the group lifecycle, access files, and optimise network traffic. For extending and customising SharePoint, the focus is on SharePoint Framework web parts and extensions, as well as packaging and deploying an SPFx solution. When extending Teams, learners will examine the components of a Teams App, and work with webhooks, tabs, and conversational bots. Finally, when extending Office, students will engage with Office Add-ins, task pane add-ins, JavaScript APIs, the Office UI Fabric, and actionable messages using adaptive cards.

Audience Profile

This course is designed for individuals interested in the Microsoft 365 development platform or those preparing for the Microsoft 365 Developer Associate certification exam. Participants are expected to have 1–2 years of experience as a developer. The course assumes that students are proficient in coding and possess a foundational understanding of REST APIs, JSON, OAuth2, OData, OpenID Connect, Microsoft identities (including Azure AD and Microsoft accounts), Azure AD B2C, and permission/consent concepts.

At Course Completion

Through active participation in this course, you will acquire knowledge on the following areas:

• Implementing Microsoft Identity
• Working with Microsoft Graph
• Determining workload platform targets
• Integration Points, including Microsoft Teams, Office Add-ins, and the SharePoint Framework

About This Course

In this course, you will learn how to manage Microsoft Teams within your organisations. The course covers the Microsoft Teams overview, implementing governance, security and compliance for Microsoft Teams, preparing the environment for a Microsoft Teams deployment, deploying teams, and managing collaboration and communication in Microsoft Teams. You will learn about Teams architecture. Specifically, you will learn about the integration between Microsoft Teams and various workloads and services in Microsoft 365. You will learn about security and compliance features for Teams, including conditional access, MFA, Threat alerts, DLP policies, eDiscovery, and information barrier policies. You will also learn about preparing the environment for a Microsoft Teams deployment, including upgrading from Skype for Business to Microsoft Teams, network settings, and managing Microsoft Teams endpoints. Lastly, you will learn about how to create and manage teams, manage membership, including internal and external users. You will further learn about different settings and policies to manage collaboration and communication experiences in Microsoft Teams.

Audience Profile

This course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role and are interested in passing the Microsoft Teams Administrator Associate certification exam. The Microsoft Teams Administrator configures, deploys, and manages Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment. The Teams Administrator collaborates with Telephony engineers to integrate advanced voice features into Microsoft Teams. This role is not responsible for configuring direct routing, configuring call routing, or integrating telephony.

At Course Completion

By actively participating in this course, you will learn about the following:

• What is Microsoft Teams and how the components work together
• How to implement Governance, Security and Compliance for Microsoft Teams
• How to prepare an organisations environment for a Microsoft Teams deployment
• How to deploy and manage teams
• Ways of managing collaboration in Microsoft Teams
• Techniques to manage and troubleshoot communication in Microsoft Teams

Microsoft SharePoint Hybrid Deployment and Migration is a comprehensive course that addresses deploying SharePoint on-premises and integrating it with SharePoint Online and OneDrive to support modern hybrid work environments.

This instructor-led, live training (online or onsite) is aimed at intermediate-level to advanced-level IT professionals who wish to plan, deploy, secure, and migrate content for SharePoint hybrid environments between on-premises and Microsoft 365.

By the end of this training, participants will be able to:

• Design and deploy SharePoint Server on-premises with required infrastructure and service applications.
• Configure authentication, security, and identity integration between on-premises and Azure AD.
• Manage service applications such as Search, Metadata, and others in hybrid mode.
• Plan and implement hybrid scenarios, including hybrid search and hybrid OneDrive redirection.
• Evaluate, select, and operate migration tools and strategies to move content to SharePoint Online and OneDrive.
• Ensure governance, compliance, performance, and user experience during and after migration.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs configuring on-premises SharePoint and hybrid features.
• Migration scenarios, troubleshooting, and performance tuning exercises.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

TARGET AUDIENCE

This course is designed for individuals with a fundamental understanding of Microsoft® Windows® who wish to learn how to utilise Outlook as an email client. Participants will acquire the skills necessary to manage email communications, calendar events, contact details, and other communication-related tasks effectively.

This course equips you with the skills to develop applications using low-code techniques, enabling you to streamline, automate, and transform business tasks and processes through the Microsoft Power Platform.

Upon completion of this course, learners will be capable of:

• Designing applications and automating workflows
• Developing applications and automating workflows
• Analysing and visualising data within the context of an application or automated workflow
• Implementing and managing applications and automated workflows

A Solution Architect is tasked with the effective design, implementation, deployment, and adoption of a comprehensive solution. This role ensures that the solution continues to meet the customer’s needs both currently and in the future. During this course, participants will examine the key decisions made by a Solution Architect throughout an implementation phase, including security, integrations, Power Apps architecture, Power Automate architecture, and other critical areas. The course is structured to provide an introduction to the responsibilities of a Solution Architect.

This five-day instructor-led course is primarily tailored for IT professionals who already possess some experience with Windows Server. It is designed for those who will be responsible for managing identity, networking, storage, and compute resources using Windows Server 2019, and who need to understand the scenarios, requirements, and options available and applicable to this version. The course equips IT professionals with the fundamental administration skills required to deploy and support Windows Server 2019 in most organisations.