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Duration 14 hours
Course Outline
Module 1: Foundations of AI in the Contemporary Workplace
- Introduction to Large Language Models (LLMs) and their application in administrative roles
- Core principles of prompt engineering for enhancing productivity
- Ethical considerations and data privacy practices when employing AI in business
- Exploration of the ChatGPT interface and its essential features
Module 2: Information Handling and Summarisation
- Developing concise summaries and syntheses from extensive documents, reports, and articles
- Generating meeting minutes from spoken transcripts
- Utilising ChatGPT for structuring data and categorising information
- Identifying key details and conducting sentiment analysis on written content
Module 3: AI-Enhanced Communication and Writing
- Streamlining email correspondence, including standard replies, follow-ups, and invitations
- Drafting formal letters, internal communications, and memos
- Constructing presentations and speeches with a clear logical structure
- Refining grammar and stylistic elements for polished professional communication
Module 4: Strategic Planning, Organisation, and Task Automation
- Project planning: formulating action plans, schedules, and responsibility assignments
- Agenda management: establishing calendars and setting meeting reminders
- Compiling task lists and setting priorities for activities
- Automating repetitive processes such as email sorting, recurring report generation, and document control
- Applying AI for problem-solving and supporting decision-making processes
Module 5: Practical Applications and Exercises
- Workshop: Building a project plan from the ground up using ChatGPT
- Exercise: Condensing a financial report and composing an executive email
- Simulation: Organising a meeting and drafting the corresponding minutes
- Developing personalised templates for daily operational use
Conclusion and Recommended Next Steps
Requirements
- No existing background in artificial intelligence is necessary
- A foundational grasp of administrative duties and information management is advantageous
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals aiming to enhance productivity and efficiency in office administration
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
