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Course Outline

AI Fundamentals for Productivity

  • Understanding Generative AI
    • A concise overview of the history and evolution of language models
    • Gaining insight into Large Language Models (LLMs)
    • Recognizing the capabilities and constraints of tools such as ChatGPT
  • Getting Started with ChatGPT
    • Setting up accounts and navigating the interface
    • Core concepts: temperature, context, and defining a "persona"
  • Practical Exercise: Creating your first draft using ChatGPT

Mastering Prompt Engineering

  • The Structure of an Effective Prompt
    • Essential elements: task, context, role, format, and tone
    • Techniques for "ask and refine" prompting
  • Advanced Prompting Methods
    • Chain-of-Thought: Guiding the AI to reason through steps
    • Few-Shot Prompting: Using examples to sharpen outcomes
    • Iterative refinement: The essential path to precise outputs
  • Practical Exercise: Refining a prompt to achieve specific results for a management report

Automating Writing and Summarization

  • Drafting Emails and Automating Responses
    • Creating professional email drafts
    • Automating standard and personalized replies
  • Summarizing Documents and Analyzing Content
    • Condensing meeting minutes, articles, and lengthy documents
    • Identifying key points and action items from complex texts
  • Practical Exercise: Using ChatGPT to summarize a document and craft an email response

Microsoft 365 Copilot in Excel

  • Overview of Copilot in Excel
    • Familiarizing yourself with the interface and its features
    • Creating effective prompts for data analysis
  • Analyzing Data and Creating Visuals
    • Instructing Copilot to process large datasets
    • Automatically generating charts, pivot tables, and visualizations
  • Forecasting and Reporting
    • Leveraging Copilot to generate forecasts from historical data
    • Drafting reports based on spreadsheet information
  • Practical Exercise: Analyzing a sales dataset with Copilot, generating a forecast, and producing a chart

Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot in PowerPoint
    • Building presentation outlines from Word documents or text drafts
    • Enhancing slides: design tips, relevant imagery, and content structuring
    • Practical Exercise: Using Copilot to assemble a full project presentation
  • Copilot in Outlook
    • Writing and simplifying professional emails
    • Managing the inbox: condensing long threads and prioritizing critical messages
    • Practical Exercise: Requesting Copilot to summarize an email thread and draft a brief reply

Integration and Advanced Workflows

  • AI Agent Workflows in Enterprise Settings
    • Connecting Copilot with SharePoint and Microsoft Fabric
    • Automating recurring tasks and business processes
  • Information Management and Security
    • Ethical implications and privacy concerns when using AI tools
    • Best practices for managing sensitive data
  • Practical Exercise: Designing a basic team workflow automation using Copilot in SharePoint
  • Conclusion and Q&A: Exploring the future of AI in the workplace and resources for ongoing learning

Requirements

  • Proficient working knowledge of Microsoft 365 applications
  • Familiarity with basic productivity or office management responsibilities
  • No previous experience with AI tools is necessary

Target Audience

  • Office professionals and productivity specialists
  • Project managers and coordinators
  • Teams looking to incorporate AI into their daily operations
 15 Hours

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