Course Outline
Introduction to the Course and Learning Outcomes
- Welcome, overview of course objectives, and agenda
- Connecting leadership practices to company mission and strategic goals
- Setting participant expectations and conducting an initial self-assessment
Core Principles of Situational Leadership
- Examining leadership styles most relevant to field-based teams
- Assessing the competence and commitment levels of team members
- Choosing the most effective leadership approach for specific tasks
Effective Communication in On-Site Environments
- Methods for delivering clear, concise briefings and instructions
- Practising active listening and confirming understanding
- Conveying technical and safety information effectively under time pressure
Assertive Decision-Making and Problem Resolution
- Applying structured decision-making processes to field-based challenges
- Employing rapid root-cause analysis and implementing corrective actions
- Maintaining a balance between speed, safety, and quality in decision-making
Motivating Teams, Recognising Effort, and Providing Positive Feedback
- Identifying practical motivators for technical tradespeople
- Providing immediate, constructive feedback and recognition
- Creating short-term incentives and non-monetary reward systems
Performance Management and Productivity Enhancement
- Establishing clear expectations and measurable targets
- Monitoring progress, KPIs, and conducting quick performance reviews
- Coaching for skill development and fostering accountability
Planning, Resource Management, and Time Efficiency
- Prioritising tasks and managing daily schedules effectively
- Coordinating materials, tools, and subcontractor activities
- Developing contingency plans for delays and site disruptions
Leading on Health, Safety, and Compliance
- The role of leaders in fostering safety-first behaviours
- Conducting effective safety briefings and job hazard analyses
- Managing incidents, reporting procedures, and learning from near misses
Resolving Conflicts, Building Team Unity, and Promoting Inclusivity
- Navigating interpersonal conflicts and difficult dialogues
- Fostering collaboration within multi-skilled teams
- Encouraging inclusive behaviours and respectful communication
Hands-On Workshop: Scenario-Based Role-Playing
- Facilitated role-plays addressing common on-site challenges
- Receiving peer and trainer feedback through coaching frameworks
- Refining approaches and drafting personal action plans
Implementation Planning and Performance Measurement
- Formulating a 30-60-90 day leadership action plan
- Selecting key productivity and safety metrics for monitoring
- Preparing handover to HR or senior management for continued support
Summary and Path Forward
Requirements
- A solid grasp of electrical installation tasks and site operations
- Prior experience in supervising or working as part of technical teams
- Knowledge of workplace health and safety principles
Target Audience
- Team leaders and foremen involved in electrical installation
- Site supervisors and project managers
- HR professionals or training coordinators overseeing field teams
Testimonials (1)
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.
