Change Management Training for managers Training Course
Learning Outcomes:
Upon completion of this course, participants will be able to:
- Comprehend the business drivers behind change
- Determine the optimal timing for implementing changes
- Know how to prepare an organisation for change
- Understand the psychology of change, including what motivates individuals, how they will react to change, and how to manage those reactions
- Manage both corporate and national cultural aspects of change
- Generate stakeholder value through change initiatives
- Apply a variety of analytical tools to assist at each stage of the change process
- Communicate change effectively
Course Outline
Foundations of Change
• “Seescapes” and “Soundscapes” – how change has been a constant in your lives
• Business Strategy and Change
• Where is your Organization Now?
• Drivers of Change
• Business Drivers of Change
• McGahan’s Trajectories of Industry Change
• Competitive Strength and Competitive Advantage
Preparing for Change
• Why Change Often Fails
• Causal model of Change
• Financial Perspective
• Managing performance
• Customer Perspective
• Business Process Perspective
• Learning and Growth Perspective
• The Balanced Scorecard
• Organizational Fitness Model
• Change in Teams
• Force Field Analysis
• Porter’s 5 forces
• McKinsey 7s
• Change Readiness
• Organizational Fitness
• Timing of Change
People and Change
• Reactions to Change
• Personal Effects of Change
• The Emotional Loop
• Stakeholder Mapping
• Stakeholder Management
• Stakeholder Value
• RACI Analysis
• Motivation to Change
• Stakeholders and Shareholders
• Delighting our Clients and Customers with Change
Leading and Managing Change
• Review of Day Three
• Leading and Managing Change
• Communicating Change
• The “Skyscraper” model for Communicating Change
• Winning Hearts and Minds
• Delegation, Empowerment and Trust
Culture and Change
• Review of Day Four
• Cultural Dimensions of Change
• Building a Learning Organization
• Single and Double Loop Learning
• Systems Thinking
• Detailed Action Planning Session
• Bringing it all Together
• Summary and Conclusions
Need help picking the right course?
southafrica@nobleprog.co.za or +27 (0)10 005 5793
Change Management Training for managers Training Course - Enquiry
Testimonials (2)
training and feedback
Jochen Jung - Bachem
Course - DZM – delegating tasks and motivating employees
Promoting the interaction between people.
Jose - Universidade de Evora
Course - Leadership 101
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Course Customization Options
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