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Duration 7 hours
Course Outline
Introduction to Artificial Intelligence
- Defining AI: What it is and what it is not
- Core concepts: automation, machine learning, and natural language processing
- Real-world examples of AI tools applied in daily business operations
AI in the Workplace
- Advantages of AI in administrative and analytical workflows
- Popular AI-driven productivity tools (including ChatGPT, Copilot, Bard, etc.)
- Case studies of AI implementation in finance, logistics, and management support
Practical Use of ChatGPT
- Drafting professional emails and reports
- Condensing information and generating meeting minutes
- Facilitating brainstorming and idea generation via prompts
Using Microsoft Copilot for Productivity
- Integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook)
- Streamlining document creation and data analysis
- Enhancing collaboration in meetings and presentations with AI assistance
Automation and Prompting Techniques
- Techniques for writing effective prompts to ensure accurate AI responses
- Developing automation scripts using plain-language AI instructions
- Workflow examples for simplifying repetitive administrative duties
Responsible AI Use and Data Privacy
- Recognizing AI limitations and preventing over-reliance
- Managing sensitive data and safeguarding privacy
- Ethical AI usage and compliance with organizational policies
Hands-on Practice
- Simulated exercises utilizing ChatGPT and Copilot
- Group activities focused on identifying automation opportunities
- Developing an action plan for the responsible adoption of AI in daily operations
Summary and Next Steps
Requirements
- Foundational knowledge of office software and digital platforms
- Practical experience with everyday workplace digital communication
- A drive to enhance productivity through technological solutions
Target Audience
- Non-technical and business professionals (including finance, logistics, administration, and trading)
- Managers and team leaders
- Professionals looking to deploy AI tools with safety and efficiency in mind
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation