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 Duration 7 hours

Course Outline

Introduction to Artificial Intelligence

  • Defining AI: What it is and what it is not
  • Core concepts: automation, machine learning, and natural language processing
  • Real-world examples of AI tools applied in daily business operations

AI in the Workplace

  • Advantages of AI in administrative and analytical workflows
  • Popular AI-driven productivity tools (including ChatGPT, Copilot, Bard, etc.)
  • Case studies of AI implementation in finance, logistics, and management support

Practical Use of ChatGPT

  • Drafting professional emails and reports
  • Condensing information and generating meeting minutes
  • Facilitating brainstorming and idea generation via prompts

Using Microsoft Copilot for Productivity

  • Integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook)
  • Streamlining document creation and data analysis
  • Enhancing collaboration in meetings and presentations with AI assistance

Automation and Prompting Techniques

  • Techniques for writing effective prompts to ensure accurate AI responses
  • Developing automation scripts using plain-language AI instructions
  • Workflow examples for simplifying repetitive administrative duties

Responsible AI Use and Data Privacy

  • Recognizing AI limitations and preventing over-reliance
  • Managing sensitive data and safeguarding privacy
  • Ethical AI usage and compliance with organizational policies

Hands-on Practice

  • Simulated exercises utilizing ChatGPT and Copilot
  • Group activities focused on identifying automation opportunities
  • Developing an action plan for the responsible adoption of AI in daily operations

Summary and Next Steps

Requirements

  • Foundational knowledge of office software and digital platforms
  • Practical experience with everyday workplace digital communication
  • A drive to enhance productivity through technological solutions

Target Audience

  • Non-technical and business professionals (including finance, logistics, administration, and trading)
  • Managers and team leaders
  • Professionals looking to deploy AI tools with safety and efficiency in mind

Testimonials (2)

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