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Course Outline
Intro to Artificial Intelligence in the Business Sector
- Defining AI: Core concepts and practical applications
- Categories of AI utilized in enterprises (chatbots, automation, data analytics, etc.)
- Understanding risks, constraints, and ethical implications
Real-World AI Applications: Security, Processes, and Communication
- Automating internal business processes with AI
- Enhancing internal and external communications through AI support
- Information security: Best practices for AI tool usage
- Case studies and recommended tools per department
AI and Productivity: Tools that Optimize Work
- Generating documents, summaries, and presentations using AI
- Utilizing AI as a research, organizational, and task planning assistant
- Integrating with common workplace tools (Google Workspace, Microsoft 365, etc.)
Prompt Engineering Basics
- Understanding prompts and their importance
- Anatomy of an effective prompt: clarity, context, and instruction
- Practical examples for administrative and operational contexts
- Practical exercises using tools such as ChatGPT, Gemini, and Copilot
Best Practices and Strategy for AI Adoption
- Preparing your team for secure and strategic AI utilization
- Establishing boundaries and usage policies within the organization
- Defining next steps for scalable implementation
Recap and Closing
Requirements
- Foundational knowledge of business workflows and communication dynamics
- General proficiency with computer systems
- A desire to investigate AI tools for enhancing productivity and strategic application
Target Audience
- Administrative personnel
- Operations specialists
- Team leads and internal support staff
14 Hours
Testimonials (1)
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation