Agile Project Management in the Public Sector Training Course

This instructor-led, live training in Botswana (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

"AgilePM® Foundation Training" is a comprehensive course introducing the Agile Project Management 3.0 methodology, dedicated to individuals interested in implementing an Agile approach in projects. The program covers key issues related to project management, such as the philosophy of Agile, success factors, process design, team organization, and effective practices. Participants gain the knowledge and skills necessary for effectively applying Agile in practice.

"AgilePM® Practitioner Training" enables the development of competencies in managing projects based on the Agile Project Management methodology version 2.0. It is dedicated to Agile Project Managers and individuals interested in implementing Agile approaches. The course covers topics such as organizing Agile teams, the project lifecycle, effective product delivery, estimation in projects, risk management, and DSDM configuration. Participants prepare for certification through a practical exam, earning an international AgilePM® Practitioner certificate.

CAPM® stands for Certified Associate in Project Management.

PMI’s Certified Associate in Project Management (CAPM)® is a valuable entry-level certification for project practitioners. Designed for those with little or no project experience, the CAPM®demonstrates your understanding of the fundamental knowledge, terminology and processes of effective project management.

Whether you are new to project management, or already serving as a subject matter expert on project teams, the CAPM can get your career on the right path or take it to the next level.

The PMP® / CAPM® certification is issued by the Project Management Institute (PMI®), which is the world’s leading association of Project Management Professionals.

BENEFITS OF BEING A CAPM

• Recognized Expertise: The PMP® / CAPM® certification is globally recognized and respected certification provided by PMI, the leading association of Project Management Professionals. With 12% increase in number of PMP® / CAPM®  certification every year, they have been made the de-facto industry standard for Project Managers.
• Better Job Opportunities: The PMP® / CAPM® certification recognizes your expertise in Project Management: It tells your current and potential employers that you have a solid foundation of project management knowledge, which could be readily applied at the workplace.
• Prestigious Membership: You will be a member of one of the most prestigious professional groups: By attaining the PMP® / CAPM®  certification, your name will be included in the largest and most prestigious group of certified Associate in Project Management Professionals.
• Increase Salary: It has been observed that Project Managers, who have the PMP® / CAPM® certification, draw more salary than their counterparts, who do not have the certification.
• Global recognition: The PMP® / CAPM® certification is endorsed by leading companies. In fact, they encourage their Project Managers to have the PMP® / CAPM® certification.

For further information regarding the benefits of the PMP® / CAPM® certification, we request you to visit www.pmi.org

ABOUT PMI

The Project Management Institute PMI® is the world’s leading not-for-profit project management professional association. PMI® supports over half a million members in 170 countries worldwide.

PMI® members are individuals practicing and studying project management in many different industry areas.

PMI® has become, and continues to be, the leading professional association in project management. More details can be found here: www.pmi.org

This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals. 

Learn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking into the entire IT organization as the basis of a DevOps culture.

This instructor-led, live training in Botswana (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

This instructor-led, live training in Botswana introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Botswana introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

The PMI Agile Certified Practitioner (PMI-ACP) examination is aimed at project management professionals who are using or wish to use agile methodologies in their organization. The PMI-ACP certifies that a person has real-world experience managing agile projects and is familiar with the variou subsets of the agile methodology, including Scrum, Kanban, Lean and others.

In this instructor-led, live training, participants will obtain the materials, knowledge and practice needed to prepare for the PMI-ACP examination.

Audience

• Project managers
• Program managers
• Project leads
• Other team members participating in agile projects

This instructor-led, live training in Botswana (online or onsite) is aimed at intermediate-level business analysts who wish to learn the tools and techniques of business analysis and to prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

Author training to prepare for the PMP® exam (Project Management Professional®) Each training participant receives a certificate of completion PMP-Prep training (35 hours)

Target group:

• Experienced project managers willing to improve theirs qualifications and confirm them internationally the world with the prestigious Project Management certificate Professional - (PMP®)
• Less experienced project managers and members project teams wishing to expand their knowledge and project management skills
• Middle and senior managers, willing expand your competences in management and supervision projects
• People who have experience in project management and want to improve their competences.

Training objectives:

• Comprehensive preparation for obtaining a certificate Project Management Professional (PMP®) via for systematizing the possessed knowledge, about getting acquainted with the specifics of the PMP® exam
• Fulfillment of the formal exam admission condition PMP®, i.e. obtaining 35 of the so-called contact hours
• Getting to know the practices, techniques and tools of project management

Form of classes:

• Presentations of project management issues
• Questions and quizzes related to PMP® exam topics
• PMP® certification question style questions and analysis

This instructor-led, live training in Botswana (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

This course aims to enable participants to plan, manage and control project risks. By attending, participants will acquire the knowledge to develop project risk management plans, identify project risks, analyze the identified risks and plan responses for them. They will also learn to analyze the risks qualitatively and quantitively using different practical techniques and learn all the critical tools and techniques required to pass the PMI-RMP®  (Risk Management Professional) certification exam.

This course is designed for organizations seeking to optimize their processes by integrating different digital platforms used in daily operations, such as Trello, QuickBooks, Google Workspace, and the WhatsApp API.

This instructor-led, live training (online or onsite) guides participants through the process of connecting and automating workflows, improving project and financial control, and centralizing information to enhance decision-making.

By the end of this training, participants will be able to:

• Connect and automate workflows between Trello, QuickBooks, and Google Workspace.
• Integrate communication via WhatsApp API with operational workflows.
• Design multi-platform automation systems focused on efficiency and control.
• Implement security and monitoring policies for active integrations.
• Document and maintain automated processes in operation.

Format of the Course

• Conceptual explanations and guided demonstrations.
• Practical exercises applied to real-world operational scenarios.
• Hands-on practice using company-specific data and tools.

Course Customization Options

• Adapting the content to the company’s specific platforms and processes.
• Including additional tools such as Zapier, Make/Integromat, or Power Automate.
• Analyzing and designing real data integration flows.