Configuration Management Training in Botswana

Microsoft Endpoint Configuration Manager (MECM) serves as an all-encompassing solution for the deployment, management, and security of devices and applications throughout an enterprise.

This instructor-led live training, available online or on-site, is designed for IT professionals at an intermediate level who wish to install, configure, and manage Microsoft Endpoint Configuration Manager to support modern enterprise desktop and application management.

Upon completion of this training, participants will be able to:

• Install and configure the infrastructure components of Microsoft Endpoint Configuration Manager.
• Deploy operating systems, applications, and updates across devices.
• Monitor compliance and inventory using integrated tools and reports.
• Integrate MECM with Intune for co-management and modern device management.

Format of the Course

• Interactive lecture and discussion.
• Ample exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Ansible Tower serves as the enterprise framework for managing and scaling Ansible automation across complex IT environments.

This instructor-led, live training (available online or onsite) is designed for intermediate-level IT professionals who wish to deploy, configure, and operate Ansible Tower as part of an enterprise automation strategy.

Upon completion of this training, participants will be able to:

• Install and configure Ansible Tower for enterprise use.
• Manage users, teams, inventories, and credentials within Tower.
• Launch and monitor playbooks through job templates and workflows.
• Secure and scale Ansible automation across teams and departments.

Course Format

• Interactive lecture and discussion.
• Hands-on use of Ansible Tower in enterprise-scale scenarios.
• Guided exercises focused on deployment, management, and security of Tower infrastructure.

Course Customization Options

• To request a customized training for this course based on your organisation’s automation infrastructure, please contact us to arrange.

Ansible Automation serves as a robust framework for IT automation, configuration management, and large-scale deployment.

This instructor-led live training, available online or onsite, is designed for intermediate-level DevOps professionals aiming to design, develop, and maintain advanced Ansible automation content while integrating it into broader IT operations.

Upon completion of this training, participants will be equipped to:

• Develop custom Ansible modules and plugins.
• Construct complex playbooks using Jinja2, filters, and conditional logic.
• Integrate Ansible with APIs and version control systems.
• Organize content effectively using Collections and Roles.

Course Format

• Interactive lectures and discussions.
• Practical application of the Ansible Automation Platform within sample enterprise scenarios.
• Guided exercises focused on the development, integration, and testing of Ansible content.

Course Customization Options

• For customized training tailored to your specific Ansible use cases, please contact us to make arrangements.

This instructor-led live training in Botswana (online or on-site) is aimed at system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management tool used to automate infrastructure provisioning, configuration, and management across servers and environments.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level system administrators who wish to use Puppet to automate system configuration in a Master-Client environment.

By the end of this training, participants will be able to:

• Install and configure Puppet on master and client systems.
• Write and apply Puppet manifests to manage configuration.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and ordering in Puppet manifests.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Course objectives: Understand the basics of Ansible Learn how to install and configure Ansible Explore the core components of Ansible: Playbooks, Modules, and Inventory Implement automation tasks using Ansible Execute Ansible Playbooks to manage and automate remote servers

This instructor-led live training in Botswana (online or onsite) targets DevOps engineers, developers, and project managers who wish to efficiently execute preprogrammed functions and administer software development workflows using the powerful RESTful API of Ansible AWX.

Upon completion of this training, participants will be able to:

• Install and configure Ansible AWX within their preferred software development environment.
• Grasp the DevOps principles and concepts that underpin Ansible AWX.
• Utilize AWX's automation tools to streamline workflows and facilitate DevOps processes.
• Integrate AWX with external resources to leverage its features and enhance team collaboration.

Managing Configuration with Ansible equips system administrators with practical techniques for automating Linux and Unix infrastructure. It covers the core principles of Ansible playbooks, roles, inventory management, and variable-driven configurations. The course examines proven methods for YAML syntax, conditional logic, vault encryption, and rolling update strategies. It helps professionals standardize deployment workflows and eliminate configuration drift across complex server environments.

This instructor-led, live training in Botswana (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led live training in Botswana (online or on-site) is aimed at system operators and administrators who wish to use Foreman and Katello to manage and monitor their servers and infrastructures.

By the end of this training, participants will be able to:

• Configure Foreman to automate the provisioning and configuration of systems.
• Install Katello to implement its content management features for creating, organising, and managing repositories.
• Track infrastructure changes using Foreman's reporting and monitoring features.

This instructor-led live training, conducted Botswana (online or on-site), is designed for system operators and administrators who wish to use Satellite to manage Red Hat Enterprise Linux hosts.

By the end of this training, participants will be able to:

• Configure Red Hat Satellite to deploy software and servers.
• Use management tools to schedule tasks and run remote execution commands.
• Perform server maintenance to manage system security, recoverability, and growth.

This instructor-led, live training in Botswana (online or onsite) is aimed at intermediate-level system administrators and IT professionals who wish to effectively manage, optimise, and secure RHEL 8 environments using the latest tools and techniques.

By the end of this training, participants will be able to:

• Install and configure RHEL 8 for enterprise use.
• Use advanced tools like App Streams, Stratis, and the Virtual Data Optimizer for efficient storage management.
• Implement secure networking using NFTables and Firewalld.
• Automate systems administration tasks with Ansible, including the deployment and scaling of tasks.
• Manage the lifecycle of containers and secure deployments in production environments.

SaltStack (also known as Salt) is an open-source, Python-driven configuration management solution designed to automate the provisioning of hardware and software within IT environments. It is widely recognised as an effective orchestration tool for cloud and IT operations.

During this instructor-led live training (available onsite or remotely), participants will learn how to deploy SaltStack while engaging in practical, hands-on exercises covering the setup, configuration, provisioning, optimization, and troubleshooting of servers within a simulated cloud environment.

Upon completion of this training, participants will be able to:

• Install and configure SaltStack
• Automate administrative tasks associated with infrastructure
• Provision and manage new code and application packages
• Create reusable configuration templates
• Utilise SaltStack for system monitoring
• Develop strategies to optimise infrastructure
• Troubleshoot issues related to SaltStack and its environment

Audience

• System administrators
• DevOps engineers

Format of the Course

• A blend of lectures, discussions, exercises, and extensive hands-on practice

Notes

• For those wishing to request customised training for this course, please contact us to make arrangements.

Mastering Application Distribution, Deployment, and Monitoring with Configuration Manager

In this comprehensive course, you will gain hands-on experience with Configuration Manager and its associated site systems to efficiently manage network resources. The curriculum is designed to cover essential day-to-day management tasks, including:

• Application Management: Learn to deploy and monitor applications for managed users and systems.
• Client Health Management: Ensure optimal performance and reliability of client systems.
• Inventory Management: Conduct detailed hardware and software inventories.
• Operating System Deployment: Master techniques for deploying operating systems seamlessly.
• Software Updates: Manage and streamline software update processes.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, telephone, and social media channels into a unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow, thereby ensuring that customer data remains securely within your own infrastructure.

This instructor-led, live training session (available online or on-site) is designed for intermediate support managers and system administrators who aim to transition from cloud-based helpdesk platforms to a self-hosted, sovereign ticketing system using Zammad.

Upon completion of this training, participants will be capable of:

• Installing Zammad via packages or Docker alongside PostgreSQL.
• Configuring email, chat, and API channels for effective ticket ingestion.
• Designing workflows, escalation paths, and SLA timers.
• Establishing role-based access controls, groups, and organizational structures.
• Integrating the system with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and group discussions.
• Extensive exercises and practical practice.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To arrange a tailored training session for this course, please get in touch with us.