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Course Outline

Day 1

Introduction to Generative AI and Prompt Engineering

  • Understanding generative AI and how it differs from traditional automation
  • The critical role of prompt engineering in influencing the quality of AI output
  • An overview of the current landscape of text, image, audio, and video tools
  • Identifying where prompt engineering delivers tangible business value

Foundations of AI Models for Text and Image Generation

  • A plain-language explanation of how large language models and diffusion models function
  • Distinguishing between training data, fine-tuning, and prompting
  • Recognising the strengths and limitations of pre-trained models
  • Understanding why model architecture dictates the approach to writing prompts

Comparing the Leading AI Assistants

  • Microsoft Copilot: strengths lie in Microsoft 365 integration (Word, Excel, Outlook, Teams workflows), enterprise data grounding, while weaknesses include creative range and reasoning depth compared to competitors
  • Google Gemini: strengths include native multimodality, Workspace integration, and real-time search grounding, with weaknesses regarding inconsistency, regional availability, and instruction-following on complex tasks
  • ChatGPT: strengths feature ecosystem maturity, custom GPTs, image generation via DALL-E, and voice mode, while weaknesses involve factual reliability without grounding and stricter usage limits on premium features
  • Claude: strengths encompass long-context handling, nuanced reasoning, long-form writing capabilities, and clear-headed analysis, with weaknesses in tool ecosystem breadth and image generation
  • Strategies for selecting the appropriate tool based on task requirements, audience, or compliance constraints
  • A side-by-side demonstration of the same prompt applied across all four assistants

Principles of Effective Prompt Design

  • Clarity, specificity, and context as the three foundational pillars of an effective prompt
  • Structuring instructions, tone, format, and constraints
  • Common pitfalls made by beginners and how to identify them
  • Iterating from a weak prompt to one that delivers high performance

Day 2

Zero-Shot, One-Shot, and Few-Shot Prompting

  • Differentiating between the three approaches and determining when each is most suitable
  • Observing model behaviour and adjusting examples accordingly
  • Teaching a model a new task using only a select few samples
  • Practical exercises conducted across ChatGPT, Copilot, Gemini, and Claude

Advanced Prompt Engineering Techniques

  • Utilising conditional and context-aware prompts for nuanced outputs
  • Employing style transfer, persona prompting, and creative direction
  • Implementing chain-of-thought and step-by-step reasoning prompts
  • Minimising hallucinations, ambiguity, and bias in AI responses

Few-Shot Fine-Tuning Without Code

  • Defining few-shot fine-tuning and distinguishing it from full model training
  • Adapting a model to a niche task using example-driven prompts
  • Determining when to utilise prompt engineering versus when fine-tuning offers better investment value
  • Evaluating output quality and refining iteratively

Hyper-Realistic Text Generation

  • Generating text with controlled tone, voice, and length
  • Producing long-form content, summaries, reports, and structured documents
  • Maintaining coherence throughout multi-step generation processes
  • Combining prompt patterns to achieve repeatable, brand-aligned results

Applying Prompt Engineering to Business Workflows

  • Automating routine drafting, research, and information triage
  • An overview of customer support and chatbot use cases
  • Designing reusable prompt templates for teams without the need for retraining
  • Establishing quality control, escalation logic, and human-in-the-loop checkpoints

Day 3

Image Generation and Manipulation

  • Comparing DALL-E, Stable Diffusion, MidJourney, and Leonardo AI
  • Crafting prompts that control style, composition, lighting, and subject matter
  • Using negative prompts, weighting, and iterative refinement
  • Performing image-to-image transformation and editing through prompts

Audio and Speech with AI

  • Generating natural-sounding speech from text prompts
  • Conceptual exploration of voice cloning and synthesis
  • Use cases in training content, accessibility, and marketing

Video Content Creation with Generative AI

  • An overview of current text-to-video tools and their realistic capabilities
  • Scripting and storyboarding through prompt sequences
  • Integrating AI-generated text, images, audio, and video into a single asset
  • Editing and refining AI-created video output

Multimodal AI and Integrated Workflows

  • How multimodal models unify reasoning across text, image, audio, and video
  • Building end-to-end content pipelines without writing code
  • Real-world case studies from marketing, design, training, and advertising sectors

Ethics, Responsible Use, and What Comes Next

  • Addressing bias, copyright, attribution, and content moderation
  • Privacy and data protection considerations when using generative platforms
  • Ensuring disclosure, transparency, and trust with end customers
  • Emerging tools, models, and trends to monitor over the next 12 months
  • Summary and Next Steps

Requirements

Targeted Audience

Marketing, communications, and creative professionals who are investigating AI-assisted content production. Business operations and customer-facing teams aiming to automate repetitive interactions using prompt-driven tools. Beginners with no prior experience in AI or programming who seek a structured, tool-focused introduction to generative AI.

 21 Hours

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