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Course Outline

Introduction to LLMOps

  • Comparing LLMOps with MLOps: addressing the unique challenges of operating LLMs.
  • The LLM application lifecycle: covering prompt creation, evaluation, deployment, and monitoring.
  • Production readiness checklist for Generative AI applications.

Prompt Management and Versioning

  • Systems for prompt templating and variable injection.
  • Semantic versioning for prompts combined with automated regression testing.
  • Prompt registries and collaborative workflows.

LLM Evaluation at Scale

  • Evaluation dimensions including accuracy, relevance, safety, and groundedness.
  • Utilizing LLM-as-judge metrics and human evaluation pipelines.
  • Automated evaluation frameworks such as RAGAS, DeepEval, and custom evaluators.
  • Implementing quality gates within CI/CD pipelines for LLM deployments.

Safety Guardrails and Content Governance

  • Input and output guardrails using tools like NeMo Guardrails and Guardrails AI.
  • Strategies for PII detection, toxicity filtering, and defining topic boundaries.
  • Defence strategies against jailbreaks and prompt injection attacks.
  • Conducting red-teaming exercises on LLM applications to ensure safety assurance.

LLM Observability and Monitoring

  • Tracking telemetry data including token usage, latency, cost, and quality metrics.
  • Detecting drift in LLM outputs and embedding spaces.
  • Implementing session-level tracing for multi-turn agent conversations.
  • Utilizing dashboards and alerting systems with LangSmith, Arize, and OpenTelemetry.

AI Gateway and Model Orchestration

  • Multi-provider routing using LiteLLM and Portkey.
  • Developing fallback strategies, retry logic, and circuit breaker mechanisms.
  • Cost-aware model selection and load balancing techniques.
  • Managing rate limits, quotas, and API key governance.

Performance Optimization

  • Semantic caching utilizing vector stores and exact-match strategies.
  • Enforcing structured outputs through constrained decoding.
  • Implementing batching, streaming, and concurrency patterns.
  • Optimizing latency across various model providers.

Governance, Compliance, and Audit

  • Maintaining LLM audit trails comprising prompt logs, response logs, and decision provenance.
  • Addressing data residency and privacy considerations for LLM APIs.
  • Implementing policy-as-code for regulating LLM usage within organizations.
  • Developing an internal playbook for LLM operations.

Requirements

  • Experience in building or integrating applications powered by Large Language Models.
  • Familiarity with Python and REST APIs.
  • Basic understanding of prompt engineering concepts.

Audience

  • ML engineers and MLOps practitioners transitioning into LLM operations.
  • Platform engineers responsible for LLM infrastructure.
  • Technical leads managing production Generative AI deployments.
 14 Hours

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