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Course Outline

Module 1 – Fundamentals of Generative AI and Prompt Engineering

  • Core concepts and mechanisms of generative AI.
  • Understanding prompt engineering and its importance.
  • Structure of an effective prompt.
  • Distinctions between simple and advanced prompts.

Module 2 – Prompt Creation and Application by Area of Work

  • Administrative:
    • Drafting documents, reports, and opinion pieces.
    • Standardising internal and external communications.
  • Relationship Management:
    • Enhancing communication with clients, partners, and internal colleagues.
    • Generating quick, clear, and personalised responses.
  • Analytical:
    • Supporting decision-making using data and simulated scenarios.
    • Extracting insights from reports.
  • Automation:
    • Organising and streamlining repetitive tasks.
    • Creating automated workflows using chained prompts.
  • Specialised:
    • Generating legal, commercial, technical, and analytical content.

Module 3 – Best Practices and Limitations

  • Adjusting and refining prompts.
  • Avoiding generic or inaccurate responses.
  • Identifying AI biases and limitations.

Module 4 – Ethics, Privacy, and Responsibility

  • Safe and responsible AI use in a corporate context.
  • Managing sensitive data and confidential information.
  • Adhering to internal guidelines and compliance standards.

Summary and Next Steps

Requirements

  • Familiarity with workplace processes.
  • Experience using digital communication tools.
  • Basic understanding of data-driven decision-making.

Target Audience

  • Corporate professionals.
  • Team leaders.
  • Administrative and analytical staff.
 8 Hours

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