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Duration 35 hours
Course Outline
Module 1: Microsoft Teams Overview and Architecture
- Essential Teams components and associated services
- Teams architectural frameworks and dependencies
- Role-based access control and administrative functions
Module 2: Managing Teams Collaboration Experiences
- Establishing and administering Teams, channels, and chat interfaces
- Setting up meeting policies and user experiences
- Managing applications, integrations, and lifecycle processes
Module 3: Teams Phone and Voice Solutions
- Fundamental concepts and architecture of Teams Phone
- Configuring calling plans and direct routing mechanisms
- Overseeing devices, dial plans, and emergency calling protocols
Module 4: Governance, Security, and Compliance
- Defining Teams policies, governance structures, and lifecycle management
- Deploying security and compliance settings
- Conducting audits, reporting, and compliance monitoring
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and usage metrics
- Resolving issues related to meetings, voice, and collaboration
- Leveraging reporting tools and analytics for performance improvement
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment strategies
- Utilizing automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Summary of MS-721 exam objectives
- Breakdown of exam structure, format, and question types
- Review of practice questions and interactive study sessions
- Recommended study resources, tips, and strategies for success
Conclusion and Future Steps
Requirements
- A solid understanding of Microsoft 365 services and administration practices
- Practical experience with core Microsoft Teams functionality
- Familiarity with fundamental networking and identity concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals responsible for managing Microsoft 365 communications
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
