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Course Outline
Module 1: Introduction to Microsoft Teams Architecture
- Essential Teams components and services
- Teams architecture and key dependencies
- Role-based access control and administration
Module 2: Managing the Teams Collaboration Experience
- Creating and managing Teams, channels, and chats
- Setting up meeting policies and user experiences
- Managing apps, integrations, and lifecycles
Module 3: Implementing Teams Phone and Voice Solutions
- Understanding Teams Phone concepts and architecture
- Configuring calling plans and direct routing
- Managing devices, dial plans, and emergency calling
Module 4: Governance, Security, and Compliance
- Establishing Teams policies, governance, and lifecycles
- Implementing robust security and compliance settings
- Auditing, reporting, and monitoring compliance
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and usage patterns
- Resolving issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for optimization
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployments
- Leveraging automation and PowerShell for administration
Module 7: Exam Preparation and Certification Readiness
- Overview of MS-721 exam objectives
- Exam structure, format, and question types
- Practice questions and review sessions
- Study resources, tips, and strategies for success
Summary and Next Steps
Requirements
- A solid understanding of Microsoft 365 services and administration.
- Hands-on experience with core Microsoft Teams functionalities.
- Familiarity with fundamental networking and identity concepts.
Target Audience
- Microsoft Teams administrators.
- Collaboration system engineers.
- IT professionals responsible for managing Microsoft 365 communications.
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
