Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Origins and development
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Categories of waste (muda) in service environments
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer)
- Prioritization methods: MoSCoW, WSJF, and the Effort-Impact Matrix
- A3 Project Thinking: Structure and practical use
- Brief comparison: Lean vs Agile vs Six Sigma
3. Lean Kanban Methodology (4 hours)
- Core components and elements of the Kanban system
- Managing the Kanban board
- Pull systems and Work In Progress (WIP) limits
- Flow metrics: Lead Time, Cycle Time, and Takt Time
4. Lean Application in Processes (4 hours)
- VSM (Value Stream Mapping)
- Identifying waste in banking processes
- KAIKAKU
5. Additional Lean Tools (2 hours)
- GEMBA
- KAIZEN
- Root cause analysis: Ishikawa diagrams and 5 Whys
- POKA-YOKE
Wrap-up and Future Directions
Requirements
- Foundational knowledge of project management concepts
- Experience navigating process workflows within a business or banking environment
- Basic familiarity with Agile or Lean methodologies
Intended Audience
- Process managers and analysts
- Project managers within banking and financial services
- Professionals focused on requirements gathering and process optimization
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
Practice over theory, just the right level of detail, it was tweaked for our needs, let us think about how we can implement to our environment, lot of food for thought.
