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Duration 16 hours (2 days)
Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Origins and development
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Categories of waste (muda) prevalent in service sectors
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer) analysis
- Prioritization methods: MoSCoW, WSJF, and the Effort-Impact Matrix
- A3 Project Thinking: Structure and practical use
- Comparative overview: Lean vs. Agile vs. Six Sigma
3. Lean Kanban System (4 hours)
- Core components and fundamentals of the Kanban system
- Effective board administration
- Establishing Pull systems and Work In Progress (WIP) limits
- Key flow metrics: Lead Time, Cycle Time, and Takt Time
4. Lean Application in Business Processes (4 hours)
- VSM (Value Stream Mapping) techniques
- Pinpointing waste within banking workflows
- Implementing KAIKAKU (dramatic improvement)
5. Additional Lean Instruments (2 hours)
- GEMBA (the actual place) observation
- KAIZEN (continuous improvement) practices
- Root cause analysis techniques: Ishikawa diagrams and the 5 Whys
- Error-proofing strategies: POKA-YOKE
Wrap-up and Future Actions
Requirements
- A foundational grasp of core project management concepts
- Practical exposure to process workflows within business or banking environments
- Basic familiarity with Agile or Lean frameworks
Target Audience
- Process managers and business analysts
- Project managers working in banking and financial services
- Professionals engaged in requirements definition and continuous process improvement
Testimonials (3)
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
Learning the basic meaning of lean and what steps are used to become lean.