Agile Project Management with Kanban and Jira Training Course

Target Audience:

IT Directors, Project Managers, Technical Team Leaders, Analysts, Software Developers, and Testers.

Learning Objectives:

This training aims to equip participants with the knowledge and practical skills needed to understand the workshop aspects of Kanban and Agile foundations.

This instructor-led live training in Botswana (online or onsite) guides participants through the deployment of a JIRA instance. Learners will acquire skills in advanced JIRA usage, installation, configuration, upgrading, and migration. The curriculum covers customizing JIRA for projects, managing users, groups, and project roles, configuring dashboards, defining emails and notifications, applying security schemes, managing permissions, and troubleshooting. Participants will also learn to install and customize the JIRA Service Desk, set up a knowledge base, manage Service Desk users, and handle service requests collaboratively.

Upon completing this training, participants will be able to:

• Demonstrate a comprehensive understanding of JIRA administration.
• Tailor JIRA configurations to meet specific business requirements.
• Configure JIRA emails and notification settings.
• Administer and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

Upon completion of the training, participants will be equipped to independently manage, optimise, and customise JIRA within a corporate setting.

This instructor-led, live training in Botswana introduces the advanced capabilities of JIRA, including creating and managing various types of JIRA projects, utilising JIRA for agile initiatives, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, conducting basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis, and generating reports.

Upon completion of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows, and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led live training in Botswana covers JIRA's approach to software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

While JIRA Software is a robust project management solution, users often concentrate more on the software itself rather than the underlying methodology.

This instructor-led live training reveals the synergy between Jira and Confluence, demonstrating how their combined capabilities help teams successfully deliver products and projects. Participants will learn to leverage these tools to enhance efficiency in managing user requirements, testing, and communication, all within a centralized environment.

The curriculum covers JIRA projects, Confluence spaces, workflows, boards (Kanban and Scrum), planning, dependency tracking, the integration between Jira and Confluence, reporting, essential fields, custom fields, issue types, screens, and filtering techniques.

Upon completion of this training, participants will be equipped to:

• Establish Scrum or Kanban projects
• Configure Jira for effective project management
• Handle issues with efficiency
• Design necessary screens for various issue types
• Create workflows and boards, and comprehend their interplay
• Execute basic and advanced searches and analyses
• Produce and evaluate reports vital for both the team and management

This instructor-led, live training in Botswana (online or onsite) is designed for intermediate-level project managers who want to create, execute, and manage forms in Jira effectively.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Botswana (online or onsite) is targeted at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Botswana (online or onsite) is designed for professionals at beginner to intermediate levels who wish to elevate their Jira expertise. The course focuses on integrating and leveraging the Xray plugin, managing user roles and permissions, optimising data imports, and effectively handling storage management.

Upon completion of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimise Jira storage usage and implement data management strategies.

The Kanban Management Professional 1 (KMP1) programme is an engaging two-day course that integrates instruction, collaborative discussions, and a fully immersive simulation. It demonstrates how the Kanban Method empowers individuals, teams, and organisations to effectively manage and enhance the delivery of products and services to their customers.

The Kanban Method offers practical, actionable, and evidence-based guidance for driving successful evolutionary change. It builds upon current practices while respecting existing roles, responsibilities, and job titles, while also fostering leadership at every level. This approach enables organisations to gradually evolve their business processes, establish and utilise relevant metrics to track progress, and significantly mitigate the risks typically associated with complex change initiatives.

Upon completing this course, you will possess a solid understanding of Kanban principles and core practices, along with the skills required to confidently apply Kanban within your organisation.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand versus capability
- Model the knowledge discovery process
- Design kanban systems and their visual representations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
This course is suitable for anyone involved in product development or knowledge work. This includes, but is not limited to, the following roles:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Staff working in operations or support functions
Business analysts
Senior management
Anyone interested in implementing Agile practices in their organisation

Kanban serves as a method for managing workflows.

This live, instructor-led training (available online or onsite) caters to participants at both beginner and advanced levels. The tools and knowledge imparted can be directly applied to your daily tasks to enhance workflow efficiency.

Upon completion of this training, participants will be equipped to:

• Boost the volume of work items completed within a given timeframe.
• Shorten the duration required to finish work items.
• Enhance the predictability of work outcomes (providing more accurate responses to "When will it be finished?").
• Oversee flow metrics, including throughput, lead time, work in progress, and work item age.
• Employ flow charts such as the Cumulative Flow Diagram, Lead Time Histogram, and Work Aging Chart.
• Apply statistical forecasting techniques, such as Monte Carlo simulations and Service Level Agreements.
• Design a Kanban System using a methodical approach (STATIK).
• Grasp Little's Law, which elucidates the nature of value flow.

This two-day course is tailored to assist teams within an Agile Release Train (ART) in operating effectively within an Agile environment by utilising frameworks such as Scrum, Kanban, and XP. Participants will learn how to function as Agile Teams, create and manage their backlogs, and successfully plan and execute iterations. The course also emphasises understanding the team’s role within the ART and how to collaborate, plan, execute, and continuously improve alongside other teams.

The training prepares teams to participate in a Program Increment (PI), covering both Team-level and Program-level events, with a particular focus on upcoming PI planning sessions. Completion of the course also prepares participants for the certification exam to become a SAFe® Practitioner (SP).

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices across the organisation.
• Understand their team’s role within the Agile Release Train and how it contributes to overall objectives.
• Recognise other teams within the train, including their roles and interdependencies.
• Plan and execute iterations effectively.
• Demonstrate delivered value and continuously improve processes.
• Participate in and contribute to Program Increment planning.
• Collaborate and integrate work with other teams within the Agile Release Train.