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Duration 7 hours
Course Outline
Concepts
- The value of Kaizen
- Kaizen and management
- Kaizen and Total Quality Control (TQC)
- Kaizen and suggestion systems
- Kaizen and competition
- Process-oriented vs. result-oriented management
East-West Comparison
- Kaizen and innovation
- Kaizen and measurement
Kaizen in the Context of Total Quality Control
- Quality control — managing the quality of people
- Quality control methods: A comparison between Japan and the West
- Adhering to the PDCA cycle
- Grassroots-level Kaizen
Practical Application
- Management-led Kaizen
- Kaizen implementation
- Team-led Kaizen
- Individual-led Kaizen
Management
- Cross-functional management
- Policy deployment (Hoshin Kanri)
- Quality deployment
- Total Productive Maintenance (TPM)
Problem-Solving Methods
- Issues in management
- Kaizen activities and labour relations
- Labour and management: Enemies or allies?
- The commitment of senior leadership
Transforming Corporate Culture
- Customers: The ultimate arbiters of quality
- Supplier relationships transforming corporate culture: Challenges facing the West
Case Studies
Requirements
None.
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
