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Course Outline

Concepts Section

  • The Value of Kaizen
  • Kaizen and Management
  • Kaizen and Total Quality Control (TQC)
  • Kaizen and the Suggestion System
  • Kaizen and Competition
  • Process-Oriented Management vs. Results-Oriented Management

East-West Comparison

  • Kaizen and Innovation
  • Kaizen and Measurement

Transitioning from Total Quality Control to Kaizen

  • Quality Control - Quality of the Manager
  • Quality Control Methods: Comparison between Japan and the West
  • Adhering to the PDCA Cycle
  • Grassroots Kaizen

Practical Section

  • Management-Led Kaizen
  • Kaizen Deployment
  • Team-Led Kaizen
  • Individual-Led Kaizen

Management Section

  • Cross-Functional Management
  • Policy Deployment
  • Quality Deployment
  • Total Productive Maintenance

Problem-Solving Methodologies Section

  • Problems in Management
  • Kaizen Activities and Labor Relations
  • Labor Relations: Adversaries or Allies?
  • Top Management Commitment

Transforming Corporate Culture

  • Customers: The Ultimate Judges of Quality
  • Supplier Relationships: Transforming Corporate Culture - Challenges Faced in the West.

Case Studies

Requirements

None.

 7 Hours

Testimonials (2)

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