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Duration 14 hours
Course Outline
Introduction
- Defining eCommerce fraud
The Evolution of eCommerce Fraud
- Reviewing historical instances of eCommerce fraud over the past decades.
- Examining prevalent types of eCommerce fraud observed today.
Categorizing eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing
- eCommerce fraud statistics and real-world examples
Developing an Anti-Fraud Strategy
Evaluating Your Organization's Current Position
Tackling Various Dimensions of Fraud Prevention
Authentication Processes
Credit Card Fraud Identification
Methods for Fraud Detection
Oversight of Recurring Transactions
Fraud Screening Procedures
Aligning Teams and Securing Support for New Initiatives
Measuring Outcomes
Adapting to Evolving Requirements
Summary and Conclusions
Requirements
- A foundational understanding of eCommerce and online payment systems
Target Audience
- Managers responsible for establishing security policies and controls.
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.