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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Cybersecurity Basics for Employees

  • Understanding threats: The definition of cybersecurity and the critical role every employee plays.

  • Digital hygiene and password management: Creating strong passwords, utilizing password managers, and enforcing the "one password per service" rule.

  • Clear desk and clear screen policies: Maintaining physical information security within the office space.

Phishing and Social Engineering – Identifying Threats

  • The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Anatomy of phishing: Analyzing message headers, hidden links, and malicious attachments (using exercises based on authentic examples).

  • Additional attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).

Secure Remote and Mobile Work

  • Network security: Understanding the risks of public Wi-Fi networks (in cafes, trains) and the correct usage of VPNs.

  • Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using private smartphones for business and ensuring data separation.


Tools, Law, and Incident Response

Cybersecurity in the Microsoft 365 Environment

  • Authentication: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding insecure "anyone with the link" access).

  • Communication and collaboration: Secure usage of Microsoft Teams, including managing external guests and controlling shared files.

Personal Data Protection and GDPR in Practice

  • Information classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily work: Avoiding common mistakes that lead to personal data breaches (e.g., sending emails to the wrong recipient, failing to use BCC).

  • Sharing and disposing of data: Rules for securely transferring information to third parties and permanently deleting documents.

Responding to Security Incidents

  • Incident identification: Recognizing breaches such as lost phones, ransomware infections, or accidental clicks on phishing links.

  • Reporting procedures: Determining who to notify and the required timeframe (involving the IT Helpdesk, Security Officer, and Data Protection Officer).

  • Golden rules of response: Disconnecting the device from the network, maintaining composure, and strictly avoiding DIY "fixes" or deletion of evidence.

Requirements

  • Fundamental proficiency with computers and web browsers.

  • Regular use of a standard office environment, including e-mail, messaging applications, and document processing.

  • No specialized IT expertise is necessary; all technical concepts are contextualized through business value and everyday operational processes.

Target Audience

  • Office and administrative staff, as well as mid-level management, across all departments.
  • Highly recommended for hybrid or fully remote workers.
  • Regular users of the Microsoft 365 ecosystem.

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