Course Outline
Foundations, Social Engineering, and the Work Environment
Module 1: Employee-Focused Cybersecurity Basics
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Understanding threats: The definition of cybersecurity and the critical role of every employee.
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Digital hygiene and password management: Developing strong passwords, leveraging password managers, and adhering to the 'one password per service' principle.
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Clear desk and clear screen policies: Ensuring physical information security within office spaces.
Module 2: Phishing and Social Engineering – Identifying Threats
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The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (including CEO Fraud and BEC).
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Deconstructing phishing: Analyzing message headers, hidden links, and malicious attachments through exercises based on real-world examples.
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Alternative attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).
Module 3: Secure Remote and Mobile Work
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Network security: Understanding the risks of public Wi-Fi networks (such as those in cafes or on trains) and the correct use of VPNs.
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Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and maintaining data separation.
Tools, Law, and Incident Response
Module 4: Cybersecurity Within the Microsoft 365 Environment
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Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint, specifically avoiding 'anyone with the link' access.
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Communication and collaboration: Secure practices in Microsoft Teams, including managing external guests and controlling shared files.
Module 5: Personal Data Protection and GDPR Application
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Information classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily operations: Common errors leading to personal data breaches, such as emailing the wrong recipient or failing to use BCC.
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Data sharing and destruction: Protocols for securely transferring information to third parties and permanently deleting documents.
Module 6: Managing Security Incidents
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Identifying incidents: Recognizing breaches, such as lost devices, ransomware infections, or accidental clicks on phishing links.
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Reporting procedures: Knowing who to notify and the required timeframes (involving the IT Helpdesk, Security Plenipotentiary, and Data Protection Officer).
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Key response principles: Disconnecting affected devices from the network, remaining calm, and strictly avoiding unauthorized 'fixes' or deletion of evidence.
Requirements
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Familiarity with basic computer operations and web browsers.
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Routine engagement with standard office environments, including e-mail, messaging applications, and document processing tools.
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No specialized IT expertise is necessary; all technical concepts are presented through the perspective of business value and everyday workflows.
Target Audience
- All office and administrative staff, as well as mid-level management, across various departments.
- Highly recommended for hybrid or fully remote workers.
- Daily users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
