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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its operational mechanics
- Key public sector use cases for AI within Microsoft applications
- Understanding Copilot’s data sources and security parameters
Document Management in Word
- Drafting policy memos, correspondence, and reports
- Refining, summarizing, and clarifying textual content
- Developing structured content from bullet points or tables
Email and Calendar Support in Outlook
- Accelerating email composition and responses with Copilot
- Scheduling meetings and creating follow-up notes
- Condensing lengthy email threads and identifying key points
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets in plain language
- Producing charts, summaries, and visual insights
- Utilizing Copilot to identify trends or address specific queries
Copilot for Meetings and Presentations
- Creating meeting summaries and action items in Teams
- Drafting PowerPoint presentations from concise notes
- Transforming transcripts into briefs or formal reports
Prompting Techniques and Custom Scenarios
- Crafting effective prompts to ensure consistent outcomes
- Tailoring prompts to match your department’s tone and requirements
- Reusing prompt templates for recurring tasks
Responsible AI Use in Government Contexts
- Ensuring confidentiality, oversight, and appropriate usage
- Aligning with internal policies and IT governance standards
- Fostering trust through ethical AI application in public service
Summary and Future Actions
Requirements
- Proficiency in core Microsoft 365 applications (including Word, Outlook, and Excel)
- Familiarity with standard public sector functions such as reporting, communication, and record-keeping
- No previous experience with AI or Copilot is necessary
Target Audience
- Government personnel utilizing Microsoft Office in their daily operations
- Administrative teams responsible for communication, documentation, and reporting
- Policy and program staff looking to enhance productivity through AI assistance
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
