Change Management Training Course

This intensive one-day programme empowers senior managers and decision-makers with the necessary tools, strategies, and confidence to steer organisational change initiatives effectively. It covers both the technical and human dimensions of change, ensuring participants can navigate resistance, inspire commitment, and deliver sustainable transformation. By blending theory, real-world case studies, and practical exercises, participants will leave with a clear roadmap to initiate, manage, and embed change within their organisations.

This 1-day Change Management course provides employees with practical tools and strategies to navigate and adapt to organizational changes, even when they lack formal decision-making authority. The training focuses on understanding the nature of change, managing personal and team reactions, and maintaining productivity and morale throughout transitions. Participants will gain insights into how change impacts individuals, explore methods for reducing resistance, and practice resilience-building techniques to thrive in evolving work environments. By the end of the course, participants will be able to apply change management principles to their own roles, enhancing both their adaptability and their contribution to organizational success.

As the pace of change accelerates with digital business and Business 3.0, organization boundaries and alliances are constantly shifting. To survive and thrive in this new knowledge economy, teams and individuals need to learn how to resolve conflict more effectively while maintaining long term relationships. Unfortunately, most professionals receive very little education in effective conflict resolution, leading to situations where conflict is either avoided, responses are passive aggressive, or even worse, schoolyard bullying becomes the dominant means of winning conflict.

This instructor-led, live training (onsite or remote) is aimed at executives, leaders, teams and business individuals who wish to learn how to resolve conflict using practical, simple to follow yet highly effective conflict models. By the conclusion of the course, you will have experience with 14 powerful plug-and-play tools that can help you resolve conflict while maintaining positive relationships in the workplace.

By the end of this training, participants will be able to:

• Identify the 5 stages of effective conflict resolution.
• Agree how to deal with conflict before it starts
• Manage themselves positively through conflict.
• Work with proven methods to resolve conflict faster and more effectively
• Rehearse conflict to achieve a better outcome
• Learn from conflict to approach future conflicts differently.

The program includes simulations, role playing activities, and interactive workshops to give you the necessary practical experience. The course has an emphasis on fun, interactive, practical, visual and analogy based learning to help embed the models while moving at a fast pace. You can expect to hear about topics ranging from buildings, to emotions, to preparing your conflict dish, to lemmings, leading 20th Century psychologists, Harvard Business models, Yogic breathing, kidnapping, rice, chairs and Les Miserables.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Botswana (online or onsite) is aimed at stressed individuals who wish to deal with their stress effectively and achieve a calmer, clearer and more energetic state in daily life.

By the end of this training, participants will be able to:

• Understand the two types of stress: distress and eustress.
• Articulate your personal indicators and relievers of stress.
• Create a plan with specific routines to enhance calm, clarity and energy, while minimizing stress accumulated in the day.
• Shift negative emotions and boost positive ones using proven techniques.
• Deal with stress-causing. disempowering beliefs around work, life, and relationships.

The Kanban Management Professional 1 (KMP1) programme is an engaging two-day course that integrates instruction, collaborative discussions, and a fully immersive simulation. It demonstrates how the Kanban Method empowers individuals, teams, and organisations to effectively manage and enhance the delivery of products and services to their customers.

The Kanban Method offers practical, actionable, and evidence-based guidance for driving successful evolutionary change. It builds upon current practices while respecting existing roles, responsibilities, and job titles, while also fostering leadership at every level. This approach enables organisations to gradually evolve their business processes, establish and utilise relevant metrics to track progress, and significantly mitigate the risks typically associated with complex change initiatives.

Upon completing this course, you will possess a solid understanding of Kanban principles and core practices, along with the skills required to confidently apply Kanban within your organisation.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand versus capability
- Model the knowledge discovery process
- Design kanban systems and their visual representations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
This course is suitable for anyone involved in product development or knowledge work. This includes, but is not limited to, the following roles:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Staff working in operations or support functions
Business analysts
Senior management
Anyone interested in implementing Agile practices in their organisation

Who should attend: Managers who are keen on boosting productivity through the implementation of 5S and wish to ensure they are initiating this crucial concept correctly.

This training course is designed for professionals across all industries. It can be customised for dental clinics, laboratories, offices, and other settings. It is not intended for academic study but provides practical guidance on implementing 5S.

The course targets leaders and change agents who want to ensure they are introducing 5S in the correct manner.

Each participant will have the chance to gain practical experience through various exercises that demonstrate the effectiveness of 5S.

Upon completing the training you will:

• Understand how 5S works and enhance efficiency by 10 to 30%
• Be able to identify sources of waste and improve profitability
• Grasp the rationale behind the five-step process and know how to implement it
• Acquire the necessary tools and procedures to improve processes
• Develop a concrete plan to introduce 5S into your workplace

If you are considering enhancing workplace efficiency, securing more orders, satisfying your customers, and improving safety, you simply cannot afford to skip this course

This instructor-led, live training, available either online or on-site, is designed for beginner to intermediate-level professionals who aim to effectively introduce, implement, and sustain 5S practices within their organisations.

Rather than facilitating deep analysis or major structural shifts, the McKinsey 7-S model excels at evaluating how aligned your organisation is. If you recognise the need for change but are uncertain about the approach, this change management framework is ideally suited for you.

This instructor-led live training (available online or onsite) targets managers, business owners, and strategists who intend to implement the McKinsey 7s model within their respective organisations.

Format of the Course

• Interactive lecture and discussion.
• Ample exercises and practical application.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.