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Course Outline
Introduction
- Automation philosophy and principles – What is Visual TOM?
- Visual TOM compared to traditional schedulers
- Overview of Visual TOM features and platform architecture
- IT automation and orchestration in hybrid environments
Understanding Visual TOM
- The lifecycle of an automated IT task
- How Visual TOM integrates across systems and environments
Deployment and Installation
- Selecting the appropriate deployment architecture
- Installing Visual TOM core components (server, agents)
- Managing processes, services, and directories
Environment Configuration
- Setting up system prerequisites and network access
- Configuring user roles and access rights
- Web access and portal configuration
Designing and Orchestrating Workflows
- Graphical designer basics and drag-and-drop workflow creation
- Defining schedules, constraints, and event triggers
- Notifications, escalations, and acknowledgements
Monitoring, Dashboards and Self-Service
- Using visual dashboards for operational insights
- Configuring self-service portals for business users
Troubleshooting and Administration
- Level 1 and Level 2 production support
- Logs, diagnostic tools, and service stability checks
Integrations and Extensions
- REST APIs and automation triggers
- Example integrations (CI/CD, job as code)
Summary and Next Steps
Requirements
- An understanding of IT operations concepts and workflow automation.
- Experience with system administration (Windows and/or Linux).
- Basic scripting or job scheduling experience is preferred.
Target Audience
- IT Production and Automation Engineers
- Workflow/Orchestration Specialists
- Systems Administrators and Integrators
21 Hours
Testimonials (1)
real life examples
