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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • What is UAT and why does it matter?

  • Positioning UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (overview, common challenges, and checklists)

  • Test data (types and preparation methods)

  • Test scenarios (types and structure)

  • Defects (definition, reporting procedures, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Understanding the stages required for UAT preparation

Content:

  • Defining the UAT scope and testing goals

  • Identifying stakeholders and their roles

  • Preparing the test environment and test data

  • Entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing process

  • Collaborating effectively with development teams

Content:

  • The test execution workflow

  • Recording test results and defects

  • Communication and collaboration strategies

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Establishing success criteria

  • Preparing the final report

Content:

  • Completion criteria

  • Reports and summaries

  • The sign-off and handover process

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Becoming familiar with UAT tools

  • Using templates effectively

Content:

  • Overview of commonly used tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Examples of templates for test cases, defects and reports

  • Practical exercise: executing a UAT cycle using the presented tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Managing unclear requirements

  • Ensuring adequate test coverage

Content:

  • Common challenges (communication, test environment)

  • Best practices

  • Avoiding common UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Reviewing the information covered during the course and reinforcing knowledge

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop with internet connectivity

Participants will gain more from the session if they possess a general understanding of the business processes, applications, or systems they utilize.

No background in programming, software development, or advanced technical knowledge is required.

Audience: Business application users, Product Managers, Team Leads, Technical Support teams, Business Analysts, and QA teams that work closely with business units.

 14 Hours

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