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 Duration 7 hours

Course Outline

What Constitutes Data-Informed Decision-Making?

  • Key definitions and distinctions: data-informed versus data-driven.
  • Examples of data-informed decisions in public administration.
  • Common sources of evidence in government contexts.

Accessing and Assessing Data

  • Identifying relevant metrics, indicators, and reports.
  • Evaluating the reliability and completeness of data.
  • Understanding data provenance and inherent limitations.

Asking the Right Questions

  • Framing decisions and defining specific information needs.
  • Determining what to ask of data teams, analysts, or dashboards.
  • Clarifying objectives before engaging with the data.

Interpreting Data Insights

  • Analyzing tables, visualizations, and dashboards.
  • Distinguishing between correlation and causation.
  • Identifying gaps, anomalies, and potential biases.

Applying Data to Real-World Decisions

  • Using evidence to support or refine policy recommendations.
  • Weighing tradeoffs and risks when dealing with partial data.
  • Documenting rationale in memos, briefs, or presentations.

Communicating and Defending Decisions

  • Utilizing data storytelling for non-technical stakeholders.
  • Building transparency into recommendations.
  • Responding to challenges or scrutiny with robust evidence.

Summary and Next Steps

Requirements

  • General experience in public policy, program delivery, or service management.
  • Familiarity with government processes or decision-making workflows.
  • Comfort in interpreting charts, reports, or key performance indicators.

Target Audience

  • Policy and program analysts.
  • Public administrators and managers.
  • Government decision-makers and strategic planners.

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