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Course Outline

Core Principles of Digital Intelligence

  • Defining digital intelligence within the public sector context.
  • Essential elements: tools, literacy, data, and ethics.
  • Digital capability frameworks and maturity models.

Public Sector Applications

  • Illustrations of digital intelligence in policy formulation and service provision.
  • Case studies from health, transportation, education, and finance sectors.
  • Key success factors and associated challenges.

Utilities for Data Access and Visualization

  • Employing dashboards to investigate and present data.
  • Navigating government open data portals.
  • Standard data visualization tools: Power BI, Tableau, Excel.

Converting Data into Insights

  • Translating raw data into actionable decisions.
  • Indicators, KPIs, and performance reporting.
  • Identifying bias, gaps, and uncertainty within data.

Communicating Through Digital Intelligence

  • Constructing narratives with evidence and data.
  • Empowering senior decision-makers and stakeholders.
  • Ethical application of visualizations and digital storytelling.

Planning for Digital Maturity

  • Evaluating your current digital capabilities.
  • Establishing objectives for data literacy and tool adoption.
  • Internal collaboration and professional development strategies.

Summary and Future Steps

Requirements

  • General acquaintance with public sector information systems
  • Fundamental comprehension of digital tools and data management
  • Professional experience in roles involving program or policy analysis, reporting, or service delivery

Target Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals utilizing data to guide decisions
 7 Hours

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