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 Duration 21 hours (3 days)

Course Outline

🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)

  • Overview of the Microsoft Dynamics 365 BC ERP platform
  • Core modules and system functionalities
  • Basic navigation and interface familiarity

🔹 Module 2 – Warehouse Management Fundamentals in Business Central

  • WMS principles within an ERP framework
  • Configuration of warehouse structures, zones, bins, and units of measure
  • Inbound and outbound logistics: receiving, storage, and dispatch
  • Inventory operations: cycle counting and internal transfers

🔹 Module 3 – Integration with Warehouse Insight

  • Introduction to Warehouse Insight and its BC connectivity
  • Setup and operation using mobile devices and barcode scanners
  • Practical execution of tasks via handheld devices (Datalogic, Zebra, Honeywell)
  • Covered operations: receiving, picking, put-away, packing, and shipping
  • Interface consistency across various warehouse configurations

🔹 Module 4 – License Plating and Advanced Traceability

  • Understanding License Plate Number (LPN) concepts
  • Creation and management of LPs for pallets, boxes, and containers
  • Label printing and archival report generation
  • Tracking mixed items using unique LPNs
  • Enhancing precision and reducing manual scanning requirements

🔹 Module 5 – Equipment Calibration and Quality Support

  • Embedding quality control processes within the WMS
  • Monitoring calibration schedules and equipment status
  • Logging inspections and non-conformities in the ERP
  • Generating alerts for maintenance and calibration requirements

🔹 Module 6 – Test Request (ST) and Custom Operational Workflows

  • Modeling the Test Request (ST) process in Business Central
  • Automating approval workflows and notifications (optionally via Power Platform)
  • Utilizing dashboards and reporting tools for test and equipment status tracking

🔹 Module 7 – Best Practices, Configuration & Troubleshooting

  • Recommended standards for warehouse and LPN configuration
  • Managing user roles and access controls
  • Version compatibility and upgrade strategies (e.g., to v23)
  • Resolving common issues and troubleshooting
  • Integrations with the broader Microsoft ecosystem (Power BI, Power Automate)

Summary and Next Steps

Requirements

  • Practical experience with ERP or WMS systems.
  • A solid grasp of inventory and warehouse operational dynamics.
  • Knowledge of Microsoft ecosystem tools, such as Power Platform and Power BI.

Target Audience

  • Warehouse managers and logistics specialists.
  • ERP system administrators and consultants.
  • Operations and quality assurance personnel.

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