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Course Outline
Topic 1
- Introduction
- Icebreaker Activity
- Review of Pre-Assignment
- Workshop Objectives
Topic 2
- Reasons for Delegating
- Benefits and Drawbacks
- Do's and Don'ts of Delegation
- Self-Assessment
Topic 3
- Definition of Delegation
- Delegation Definitions
- Levels of Delegation
- Guidelines for Success
- Lateral Delegation
Topic 4
- Review of Pre-Assignment
Topic 5
- Selecting the Appropriate Person
- Delegation Based on Skill Level
- Employee Motivation
- Employee Workload Management
- Matching Skills with Personnel
Topic 6
- The Delegation Meeting
- Clarity in Communication
- Context and Relevance
- Ensuring Comprehension
- Establishing Performance Standards
- Delegating Authority
- Providing Support
- Clarifying Expectations and Commitment
- Rewards and Recognition
Topic 7
- Practical Application
- Case Study
- Eight Steps of a Delegation Meeting
- Activity
Topic 8
- Providing Instructions
- Three Types of Instructions
- Examples
- Preparing Instructions
Topic 9
- Monitoring Delegation
- Importance of Monitoring Delegation
- Benefits of Monitoring Delegation
- Methods for Monitoring Delegation
Topic 10
- Practising Delegation
- Your Role in Delegation
- Employees' Role in Delegation
- When to Delegate
- Whom to Delegate To
- Delegating Authority
- Monitoring Delegation
- Managing Disappointments
Topic 11
- Giving Feedback
- Key Elements of Good Feedback
- Factors That Make Feedback Effective
- Case Studies
Topic 12
- Developing into an Effective Delegator
- Characteristics of Effective Delegators
- Personal Action Plan
- Recommended Readings
7 Hours
Testimonials (1)
it was a very good training based on experience