Getting Started with Alibaba's AI Ecosystem Training Course

This instructor-led, live training in Botswana (online or onsite) is aimed at beginner-level / intermediate-level developers and cloud practitioners who wish to use Alibaba Cloud to build AI agents that can automate tasks, answer questions, and connect with business systems.

By the end of this training, participants will be able to: understand AI agent architecture on Alibaba Cloud, build a simple agent workflow, connect an agent to enterprise knowledge and tools, deploy and monitor an agent in a cloud environment.

This instructor-led, live training in Botswana (online or onsite) is designed for intermediate-level cloud engineers, AI developers, and data scientists who aim to implement AI solutions using Alibaba Cloud AI Services.

Upon completion of this training, participants will be able to:

• Grasp the fundamental components of Alibaba Cloud AI Services.
• Integrate AI services into cloud applications via Alibaba Cloud SDKs.
• Deploy computer vision and NLP solutions using Alibaba Cloud APIs.
• Monitor and optimise AI-driven applications on the Alibaba Cloud platform.

This instructor-led, live training in Botswana (online or onsite) is aimed at developers, architects, and technical professionals who wish to use Alibaba Cloud to create, test, and deploy generative AI applications for business use cases.

By the end of this training, participants will be able to: understand Alibaba Cloud generative AI services, build prompts and workflows with Qwen models, create a simple retrieval-based AI solution, and deploy AI applications with proper security and cost awareness.

This instructor-led live training in Botswana (online or onsite) targets intermediate-level AI engineers and software developers who wish to build intelligent agents using Quark for tasks such as process automation, dynamic decision-making, and workflow optimization.

Upon completing this training, participants will be able to:

• Comprehend the architecture and capabilities of Quark.
• Design and implement intelligent agents using Quark for automation tasks.
• Integrate Quark with existing systems for data processing and decision-making.
• Develop real-time decision-making workflows using Quark.

This instructor-led, live training in Botswana (online or onsite) is aimed at advanced-level AI developers and enterprise architects who wish to customize and deploy Qwen for various enterprise applications.

By the end of this training, participants will be able to:

• Customize Qwen to meet specific enterprise needs.
• Deploy Qwen in a cloud or on-premise environment.
• Integrate Qwen with existing enterprise systems and applications.
• Monitor and optimize the performance of Qwen-based solutions.

This instructor-led, live training in Botswana (online or onsite) is aimed at intermediate-level customer service managers and automation specialists who wish to leverage Quark for automating customer support operations and improving efficiency.

By the end of this training, participants will be able to:

• Understand the key features and functionalities of Quark.
• Automate customer service workflows using Quark.
• Integrate Quark with existing customer support systems.
• Monitor and optimize automated customer interactions.

Qwen Chat is an AI-driven assistant designed to streamline daily business activities by helping users summarize content, generate communications, and organize information efficiently.

This instructor-led, live training (online or onsite) is aimed at beginner-level users who wish to enhance their productivity through practical, non-technical AI assistance in day-to-day office workflows.

At the conclusion of the program, participants will be equipped to:

• Leverage Qwen Chat to generate clear and effective written content.
• Summarize documents and extract key information for decision-making.
• Streamline meeting preparation and internal communications.
• Use AI to support research, data organization, and routine administrative tasks.

Format of the Course

• Instructor explanations combined with interactive demonstrations.
• Scenario-based practice exercises for real office use cases.
• Hands-on application with guided AI workflows.

Course Customization Options

• For tailored training aligned with your organization’s workflows, we can customize the agenda to match your needs.

Qwen Chat is an AI-powered assistant designed to assist organisations in creating, structuring, and maintaining high-quality internal content and knowledge assets.

This instructor-led live training, available either online or onsite, targets intermediate-level professionals seeking to streamline documentation efforts, improve content accuracy, and enhance knowledge management processes through the use of AI.

Upon completion of this training, participants will be equipped to:

• Clean and structure internal documentation to ensure clarity and consistency.
• Generate and refine policies, standard operating procedures (SOPs), and guidelines.
• Create accurate FAQs and knowledge base articles for internal use.
• Leverage AI to support content updates, versioning, and governance.

Format of the Course

• Instructor-led demonstrations complemented by interactive discussion.
• Hands-on exercises based on real-world documentation scenarios.
• Practical activities focused on managing internal knowledge assets.

Course Customization Options

• Customized versions of this training can be arranged to align with your organisation’s content workflows and documentation standards.

Qwen Chat is a versatile AI-powered assistant designed to improve communication, boost response quality, and support scalable customer service operations.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to use Qwen Chat to streamline support tasks, enhance client interactions, and strengthen communication consistency across teams.

Upon completion of this training, participants will gain the skills to:

• Create effective AI-assisted support responses.
• Develop reusable templates for common inquiries.
• Apply prompt strategies for accurate and reliable outputs.
• Leverage Qwen Chat to improve follow-up, escalation, and documentation workflows.

Format of the Course

• Guided demonstrations with practical examples.
• Hands-on exercises modeled after real support scenarios.
• Interactive practice sessions using a live-lab environment.

Course Customization Options

• Custom adaptations may be arranged to align with your organization’s support workflows and communication standards.

Qwen Chat serves as an AI-powered communication and productivity solution that demands robust governance to guarantee compliant, ethical, and responsible adoption within the workplace environment.

This instructor-led, live training (available online or onsite) targets beginner to intermediate professionals who aim to develop, implement, or oversee responsible-use policies and governance frameworks for Qwen Chat within their organisations.

Upon completion of this course, participants will acquire the capability to:

• Establish foundational governance practices for Qwen Chat adoption.
• Define responsible-use guidelines that align with data privacy mandates.
• Design secure and compliant frameworks for prompt usage.
• Implement monitoring systems, audit trails, and enforcement mechanisms.

Course Format

• Instructor-led discussions underpinned by real-world case studies.
• Policy-development exercises and collaborative workshops.
• Practical application of governance scenarios in a live-lab environment.

Customization Options

• Training can be tailored to meet your organisation’s specific compliance, governance, and operational requirements.

Qwen Chat is an AI-powered analysis and drafting tool designed to assist teams in extracting valuable insights, condensing complex materials, and streamlining business intelligence workflows.

This instructor-led live training (available online or onsite) targets intermediate-level professionals aiming to enhance their market research, competitive analysis, and strategic reporting capabilities using Qwen Chat.

Upon completing this training, participants will be equipped to:

• Efficiently summarize industry reports and lengthy documents.
• Produce clear, structured competitive comparisons.
• Develop business briefs, SWOT analyses, and insight summaries.
• Create prompt workflows that expedite intelligence gathering.

Course Format

• Practical demonstrations accompanied by guided explanations.
• Scenario-based exercises focusing on real-world market analysis tasks.
• Hands-on activities conducted within a live-lab environment.

Course Customization Options

• Training can be tailored to align with your organization’s specific market research and competitive intelligence workflows.

This instructor-led, live training in Botswana (online or onsite) targets advanced-level NLP specialists, data scientists, and AI researchers who wish to integrate Qwen into their NLP workflows.

By the end of this training, participants will be able to:

• Understand the architecture and features of Qwen.
• Utilize Qwen for advanced NLP tasks, including text generation, analysis, and transformation.
• Integrate Qwen into AI applications for processing natural language data.
• Optimize NLP workflows using Qwen APIs and libraries.
• Evaluate and fine-tune Qwen models for specific tasks.