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Course Outline

Getting Started with Windows Admin Center

  • Introduction to Windows Admin Center and its underlying architecture
  • Procedures for connecting to and managing Windows workstations
  • Clarifying the roles and features available for workstation administration

Essential PowerShell Skills for Technicians

  • Navigating the PowerShell interface, syntax, and execution policies
  • Utilizing cmdlets and pipelines for foundational workstation tasks
  • Development and execution of basic PowerShell scripts

Remote Administration and Automation Techniques

  • Applying PowerShell Remoting to oversee remote workstations
  • Carrying out remote commands via the Windows Admin Center interface
  • Handling session management, credential validation, and security protocols

Utilizing WMI and CIM

  • Exploring WMI and CIM concepts for system administration purposes
  • Retrieving system details from remote devices
  • Automating configuration changes and updates using WMI/CIM

Integration with Intune and Autopilot (User Viewpoint)

  • Introduction to Intune and Autopilot for device deployment and policy enforcement
  • Monitoring and validating device compliance and settings
  • Troubleshooting and reporting issues from an end-user perspective

Hands-on Lab: Remote Administration Scenarios

  • Executing PowerShell scripts to collect remote system data
  • Automating system updates, restarts, and diagnostic processes
  • Verifying connectivity and resolving PowerShell Remoting issues

Security Standards and Best Practices

  • Maintaining secure connections and appropriate user permissions
  • Identifying common errors and applying troubleshooting strategies
  • Enhancing performance for remote management operations

Conclusion and Future Directions

Requirements

  • Solid grasp of Windows operating systems and typical workstation configurations
  • Practical experience in daily computer support or IT operational roles
  • Foundational knowledge of command-line interfaces

Target Audience

  • IT support specialists
  • Helpdesk and on-site service technicians
  • Technical personnel tasked with workstation oversight
 7 Hours

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