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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Explore key principles of user-centered design

Introduction to ISO9241 as a critical standard in usability

Clarify the distinctions between usability and user experience

Confidently identify user needs and goals

2. USER RESEARCH

Outline the appropriate components of use

Develop techniques for interviewing target audiences

Distinguish between observation and interpretation

Collect and analyze qualified user data

Develop effective research techniques and methods

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users of your product or system

Create product personas and interpret their needs

Explain Hick’s Law and the relationship between interface choices and cognitive load

Define and manage the elements of user stories

4. MEASURING USABILITY

Define usability through the lenses of effectiveness, efficiency, and satisfaction

Utilize behavioral data to evaluate design ideas

Select between design alternatives using a/b testing methods

Explain the benefits of iterative design

5. INFORMATION ARCHITECTURE

Structure organized experiences from unstructured information

Establish effective flows between users and products or services

Organize, structure, and label content, functions, and features

Compare implementation models, mental models, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select appropriate interactive controls for user interface design

Define the concept of progressive disclosure

Differentiate between interaction design and information architecture

Emphasize the importance of consistency in user interface design

7. VISUAL DESIGN

Develop user interface designs leveraging universal visual design principles.

Identify effective and ineffective page layouts

Select appropriate interactive controls for user interface design

Enhance research insights using eye tracking methodology

8. INTERFACE PROTOTYPING

Compare different prototyping types, such as paper and digital

Distinguish between prototypes and sketches

Explore multiple design solutions before committing to a final choice

Practically sketch paper prototypes

9. USABILITY EVALUATION

Recall Jakob Nielsen’s Usability heuristics and other core usability principles

Identify various types of usability evaluation

Document data from usability evaluations

Assess system usability by applying usability heuristics.

Requirements

No specific prerequisites are required to enroll in this course.

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