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Course Outline

1. GUIDING PRINCIPLES

Explore the key principles of user-centred design.

Introduce ISO 9241 as a critical standard in the field of usability.

Clarify the distinctions between usability and user experience.

Gain the confidence to identify user needs and goals effectively.

2. USER RESEARCH

Define the proper components of use.

Develop methods for interviewing target audiences.

Distinguish between observation and interpretation.

Gather and analyse high-quality user data.

Develop research techniques and methodologies.

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users of your product or system.

Create product personas and interpret their needs.

Clarify Hick’s Law, which describes the relationship between the number of choices in a user interface and cognitive load.

State and manage the elements of user stories.

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction.

Utilise behavioural data to identify robust and flawed design ideas.

Select between design alternatives using A/B testing methods.

Explain the value of iterative design.

5. INFORMATION ARCHITECTURE

Create a structured experience from disorganised information.

Develop a suitable flow between a user and a product or service.

Organise, structure, and label content, functions, and features.

Contrast implementation models, mental models, and conceptual models.

6. INTERACTION DESIGN

Confidently describe different user interface design patterns.

Select the appropriate interactive control in user interface design.

Easily define the concept of progressive disclosure.

State the difference between interaction design and information architecture.

Define the importance of consistency in user interface design.

7. VISUAL DESIGN

Create user interface designs that leverage universal principles of visual design.

Identify good and poor page layouts.

Choose the correct interactive control in a user interface design.

Enhance your research insights using eye-tracking methodology.

8. INTERFACE PROTOTYPING

Choose between different types of prototyping, such as paper and electronic versions.

Describe the differences between prototypes and sketches.

Identify multiple design solutions before deciding on a specific design solution.

Practically sketch paper prototypes.

9. USABILITY EVALUATION

Recall Jacob Nielsen’s Usability heuristics and other usability principles.

State the different kinds of usability evaluation.

Record data from usability evaluations.

Evaluate the usability of systems by applying usability heuristics.

Requirements

There are no specific entry requirements for this course.

 28 Hours

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