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Duration 14 hours
Course Outline
- Introduction
- Drivers of pressure
- Categories of crises
- Organizational culture
- Stakeholder engagement
- Risk assessment
- Strategic instruments
- Psychometrics – leveraging personal strengths
- Communication review
- Graded assertiveness techniques
- Cybersecurity
- Tactics for managing high-stress situations
- Hacktivism
- Handling press conferences
- Case studies – decision-making perspectives
- Problem identification
- Defining resolution strategies
- Decision Trees
- Decision Matrices
- Force Field Analysis
- Objective setting
- Problem-solving methodologies
- Brainstorming
- Change management
- Communication protocols
- Wrap-up and Action Plan
Requirements
- A genuine desire to explore the practical applications of human psychology.