Decision Making Under Pressure Training Course

Target Audience:

• Managers across all levels.
• Managers responsible for safety or risk management roles.
• Experienced managers aiming to enhance their risk and safety management capabilities.

Course Overview:

This course examines the key factors influencing decision-making during high-pressure situations. Crises intensify pressure like no other scenario, and this programme is designed to equip civil servants with the necessary tools to analyse circumstances and make sound decisions amidst uncertainty.
Adopting a holistic approach to managing complex systems, the course recognises that the recent global pandemic has accelerated change in strategic areas. It utilises proven methods to enable civil servants to make effective decisions under pressure. Additionally, we will explore how to effectively mitigate emerging threats, whether physical or digital. The course features several high-profile case studies from various industries, which are analysed and discussed collectively, with delegates presenting their perspectives from multiple angles.
Assessment techniques will be explored and applied to real-world scenarios. Delegates will evaluate crises and determine the best course of action given limited information. The course empowers delegates with the confidence to engage directly with risk-based decisions within a complex operating environment.
The course aligns with the Better Business Case methodology. The Better Business Case is the UK government’s best practice approach to enable civil servants to develop spending proposals and make effective business decisions.

By the end of this training, participants will be able to:

• Understand the nature of complex systems and how to manage within them.
• Identify strategies to mitigate the impact of new technologies on risk strategies.
• Enhance the resilience of their risk management system.

Course Format:

• Facilitated and group discussion.
• Scenario-based presentations, briefings and case study analysis.
• Break-out scenario workshops and group presentations.