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Course Outline
Foundations of High-Impact Sales
- Core principles driving rapid sales success
- Shifts in the modern buying landscape
- Understanding sales psychology
Contemporary Cold Calling Techniques
- Structuring an effective cold call
- Minimising resistance within the first 10 seconds
- Practising high-conversion opening lines
Breaking the Ice Quickly
- Establishing trust in under 10 seconds
- Micro-behaviours that enhance first impressions
- Techniques tailored to different buyer personalities
Handling Objections with Confidence
- Identifying common objection patterns
- Frameworks for responding effectively
- Using empathy to diffuse resistance
Creating Scripts That Convert
- Key elements of a powerful sales script
- Improvisation techniques for natural conversations
- Script templates for various situations
Psychology and Human Connection
- The science behind persuasion
- Building emotional resonance
- Non-verbal cues that influence outcomes
Sales Strategies for Non-Traditional Profiles
- Techniques suited for introverted or analytical personalities
- Leveraging inherent strengths without forcing traditional methods
- Adapting strategies to various communication styles
Utilising Salesforce for High-Velocity Sales Tracking
- Creating and managing sales activities
- Tracking cold calls, follow-ups, and conversions
- Using dashboards to measure rapid results
Summary and Next Steps
Requirements
- A foundational understanding of core sales concepts
- Experience in customer communication
- Familiarity with digital tools
Target Audience
- Sales professionals
- Customer-facing staff
- Individuals transitioning into sales-oriented roles
14 Hours
Testimonials (2)
practical part
irina filip - True Lens Services Ltd
Course - Salesforce for End Users
The way of interaction with students
