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 Duration 7 hours

Course Outline

Introduction to the Privacy Act

  • The intent and extent of the Act
  • Definitions regarding personal information
  • Institutional responsibilities

Collection and Use of Personal Information

  • Legal authority and data minimization principles
  • Transparency and notification requirements
  • Protocols for internal sharing

Disclosure and Safeguarding

  • Disclosures permitted under the Act
  • Security controls for physical and digital records
  • Considerations for third parties and cross-border data flows

Access to Information and Correction Requests

  • Citizens' rights to access their personal data
  • Procedures for addressing requests
  • Methods for correcting and annotating records

Privacy Breach Response and Reporting

  • Defining and illustrating breaches
  • Steps for containing breaches and issuing notifications
  • The role of the Office of the Privacy Commissioner

Privacy Governance and Program Implementation

  • Formulating a privacy policy and control framework
  • Staff training and fostering awareness
  • Conducting internal audits and pursuing continuous improvement

Case Studies and Government Scenarios

  • Examining real-world compliance failures
  • Conducting mock privacy impact assessments
  • Best practices for interdepartmental cooperation

Summary and Next Steps

Requirements

  • A solid grasp of fundamental public sector operations
  • Experience with document management and citizen data processes
  • General knowledge of legal or compliance duties within the government

Target Audience

  • Access to information officers
  • Privacy coordinators and legal analysts
  • Public servants tasked with handling personal data

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