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 Duration 14 hours

Course Outline

Day 1: Workflows and the AI Step

    Introduction

    • Determining when to automate, when to apply an AI step, and when to deploy an agent
    • Contextualizing n8n: cloud versus self-hosted options and their implications for company data

    Essentials of n8n

    • Understanding workflows, nodes, triggers, and executions
    • Transferring data between nodes via drag-and-drop fields, without requiring syntax knowledge
    • Analyzing execution logs to identify and resolve issues

    Integrating Apps and Data

    • Utilizing webhooks and form triggers
    • Working with spreadsheet, email, and calendar nodes
    • Managing credentials and authentication for external services
    • A step-by-step guide to the HTTP Request node

    The AI Step

    • Incorporating models into workflows
    • Crafting prompts for consistent and reliable outputs
    • Implementing structured outputs and automatic correction of malformed responses
    • Classifying and extracting information from emails, forms, and documents

    Decision Logic and Actions

    • Creating branching logic using If and Switch nodes
    • Implementing approval steps: requiring human validation before actions are executed
    • Recording results in spreadsheets and dispatching notifications

    Practical Lab: First End-to-End Workflow

    • Processing an incoming request through classification, recording, and routing

    Day 2: Agents and Operations

      Agents

      • Defining agent components: model, memory, and tools
      • Selecting between fixed workflows and agents: decision-making criteria
      • Granting agents access to corporate documents and spreadsheets

      Agents in Action

      • Differentiating between read-only and write-enabled tools
      • Establishing system prompt rules: mandatory fields, prohibiting fabricated data, and preventing duplicate records
      • Testing agents through adversarial scenarios

      Communication Channels

      • Deploying chat interfaces for internal use
      • Connecting agents to a single messaging platform

      Reliability and Stability

      • Configuring error workflows, retries, and alert notifications
      • Reviewing logs and execution history
      • Optimizing model and execution costs

      Data Privacy and Security

      • Assessing data exposure when external models are invoked
      • Demonstration of self-hosting and local models by the instructor
      • Developing a checklist for review with IT or legal teams

      Building Workflows with AI Assistance

      • Using AI assistants to draft initial workflow concepts
      • Validating drafts: verifying node functions, data sources, and handling empty data states

      Final Project and Future Roadmap

      • Participants complete and present a workflow featuring an AI step and an agent applied to their own process
      • Developing a maintenance plan and identifying future automation candidates

      Outcome: A functional workflow incorporating an AI step, an agent linked to company data, error handling mechanisms, and a comprehensive review checklist.

      Requirements

      • No prior programming experience is necessary
      • Proficiency in using web applications and spreadsheets
      • A clear understanding of one repetitive process within their own role

      Target Audience

      • Business, operations, and client-facing professionals
      • Team leads and process owners
      • Non-developers interested in building automations and AI agents using company data

      Testimonials (3)

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