Get in Touch

Course Outline

Enterprise AI Agents with Tencent ADP

  • The nature of enterprise AI agents and the value they deliver
  • Tencent ADP features for agent development, knowledge integration, and workflow automation
  • Distinguishing agent-based solutions from standard chat applications
  • Typical enterprise use cases and key delivery factors

Designing Agents for Business Processes

  • Establishing agent roles, limitations, inputs, and outputs
  • Selecting between single-agent and multi-agent architectures
  • Organizing prompts, tools, and business rules
  • Planning for escalation, human oversight, and system reliability

Developing RAG and Knowledge Workflows

  • RAG principles for grounded responses and enterprise knowledge access
  • Preparing documents, policies, and internal content for retrieval
  • Designing retrieval flows and response grounding techniques
  • Evaluating and refining answer quality over time

Coordinating Workflows and Integrations

  • Translating business processes into agent workflows
  • Linking agents to APIs, internal services, and enterprise systems
  • Managing decisions, approvals, retries, and fallback mechanisms
  • Facilitating handoffs between workflow steps and specialized agents

Implementing Operational Safeguards

  • Safeguards for security, privacy, compliance, and policy enforcement
  • Mitigating risks from unsafe output, prompt injection, and sensitive data leaks
  • Introducing approval checkpoints, audit logs, and access controls
  • Creating safe response patterns for high-stakes business scenarios

Monitoring, Evaluation, and Continuous Improvement

  • Monitoring quality, latency, costs, and workflow success metrics
  • Assessing agent behavior across realistic business scenarios
  • Resolving common RAG, workflow, and orchestration challenges
  • Formulating an implementation strategy for pilot and production rollout

Requirements

  • A foundational grasp of generative AI concepts and typical enterprise AI applications
  • Practical experience with APIs, web applications, or cloud-based platforms
  • Foundational skills in programming, integration, or solution design

Target Audience

  • Solution architects and technical leaders
  • AI engineers, application developers, and automation specialists
  • Product managers and innovation teams driving enterprise AI initiatives
 14 Hours

Related Categories