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 Duration 14 hours

Course Outline

Implications of Model-Driven Decision Making

  • Transitioning from rule-based and human judgment to scored options
  • The velocity and volume of automated actions
  • Emerging failure patterns and accountability voids

Inventory of Decisions and Risk Categorization

  • Creating a comprehensive catalog of automated decisions
  • Assessing impact, reversibility and affected stakeholders
  • Defining risk levels and expected control measures
  • Assigning ownership for specific decision classes

Responsibility and Human Supervision

  • Distinguishing between meaningful and nominal human review
  • Treating autonomy thresholds as governance choices
  • Defining escalation paths and response timelines
  • Identifying accountable owners and approval requirements

Decision Documentation and Transparency

  • Components of a robust and defensible decision record
  • Retention of confidence scores, options and contextual data
  • Traceability of models and specific versions
  • Explaining decision logic to clients or regulatory bodies

Policy Enforcement and Boundary Management

  • Managing approved option sets and change control processes
  • Governing thresholds and conducting periodic reviews
  • Establishing prohibited actions and hard stops
  • Implementing policy as code alongside model outputs

Regulatory Requirements

  • Obligations under the EU AI Act for decision systems
  • Specific regulations in finance, insurance and healthcare sectors
  • Data privacy laws and rights regarding automated decisions
  • Documentation standards and evidence of conformity

Risks Associated with Vendors, Licenses and Provenance

  • Comparing hosted decision APIs with open-weight models
  • License terms for derivative and embedded models
  • Supplier dependency and risks of discontinuation
  • Integrity of model weights and version pinning

Bias, Fairness and Outcome Tracking

  • Identifying outcome disparities across different groups
  • Detecting proxy variables and biased option framing
  • Monitoring appeal and complaint indicators
  • Conducting regular fairness assessments

Response to Incorrect Decisions

  • Identifying systematic decision errors
  • Containing issues and suspending autonomous actions
  • Remediation steps and client compensation
  • Root cause analysis and control enhancements

Assurance Review of Decision Layers

  • Evidence required by auditors
  • Validating accuracy and calibration assertions
  • Sampling decisions and manual overrides
  • Reporting findings to the board of directors

Requirements

  • General knowledge of AI or automation initiatives within enterprise environments.
  • Familiarity with risk management, compliance or audit procedures.
  • No prior programming expertise is necessary.

Intended Audience

  • Risk managers, compliance officers and model risk specialists
  • Internal auditors examining automated determinations
  • Leads in AI governance and data protection
  • Product owners responsible for automated workflows
  • Architects integrating oversight mechanisms into agent systems

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