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 Duration 40 hours

Course Outline

1. Conceptualizing the Product

  • Identifying key customer requirements
  • Analyzing market trends and competitive landscape
  • Determining the market size linked to specific customer problems or needs
  • Segmenting users and defining personas
  • Establishing product vision, core purpose, and strategic direction
  • Prioritizing initiatives based on value and effort
  • Creating value maps and identifying desired outcomes

2. Developing the Product

  • User-centered design principles (UX/UI)
  • Incremental and iterative development processes using cross-functional teams (Scrum)
  • Managing the product backlog and crafting user stories
  • Applying early validation methods (MVP, experiments)
  • Setting key product metrics
  • Participating in a practical Design Thinking workshop
  • Leader-focused prompt engineering (applying AI to product contexts)
  • Data-driven design approaches
  • Developing service design blueprints (service mapping)
  • Expert-led session on backlog management and prioritization

3. Launching the Product

  • Overseeing release cycles and roadmap management
  • Formulating go-to-market strategies
  • Handling onboarding and assessing the post-launch product experience
  • Collecting user feedback in production environments
  • Collaborating effectively with marketing and sales teams
  • Constructing the product funnel and monitoring dashboards

4. Realizing Business Value

  • Tracking product metrics (NPS, DAU, retention rates, etc.)
  • Developing monetization and pricing models
  • Conducting funnel analysis
  • Evaluating customer value indicators (LTV, CAC, ROI)
  • Implementing data-driven iterative improvements
  • Managing the entire product lifecycle
  • Ensuring product scalability and sustainability
  • Analyzing the product Profit and Loss (P&L)
  • Developing a robust business case

Wrap-up and Future Directions

Requirements

  • A solid grasp of core banking operations
  • Practical experience in digital product development
  • Basic knowledge of fundamental AI concepts

Target Audience

  • Product managers operating within the banking industry
  • Leaders driving digital transformation initiatives
  • Banking professionals engaged in designing AI-enabled products

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