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Course Outline
Introduction to Management
The Role of Leadership Skills in Modern Management
Leading a Team of Workers
- Exploring various management styles
- Selecting the most effective management style based on team development phases
- Defining the ideal manager profile and analyzing personal leadership styles
- Evaluating personal strengths and weaknesses as a team leader to identify development potentials
- Identifying the key characteristics of high-performing teams
- Coordinating team activities to achieve defined objectives
Organizational Communication
- Foundations of verbal and nonverbal communication
- Understanding individual communication styles
- Recognizing and overcoming communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing and receiving feedback
- Navigating difficult situations during communications
- Understanding communication networks
- Models of information flow and strategies for their optimization
Conflict Resolution Techniques in Employee Teams
- The nature and various types of conflict
- Identifying primary sources of conflict
- Adopting appropriate behavioral styles during disputes
- Leveraging assertive behavior and constructive conflict resolution in team settings
- Strategies for managing conflict situations
- Overarching conflict management principles
- Primary methods for resolving conflicts
- Managing emotions during conflicts
- Addressing verbal and non-verbal barriers to communication and conflict resolution
Motivating the Team
- Understanding the concept of motivation
- Factors that motivate individuals within an organization
- Different types of motivation
- Principles of economic incentives
- Motivation through intangible resources
- Psychological principles of motivation
- The role of feedback and evaluation
- The importance of language in driving motivation
Effective Time Management
- The time management matrix
- Controlling personal time and addressing time-wasting factors
- Techniques for time planning
- Delegation of authority and tasks
Coaching
- Definition and practical applications of coaching
- Individual participant engagement and participation
- Providing in-depth feedback.
Training Summary
Requirements
This course is accessible to all and does not require any prior specialist knowledge or specific professional background.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group
